Customer services - Quality control.

Overview

Works:	9 works in 0 publications in 0 languages

Titles

Making customer satisfaction happen : = a strategy for delighting customers / by: (Language materials, printed)

Service quality : = new directions in theory and practice / by: (Language materials, printed)

On great service : = a framework for action / by: (Language materials, printed)

Demystifying six sigma = a company-wide approach to continuous improvement / by: (Language materials, printed)

Special issue on service excellence by: (Language materials, printed)

Innovation and quality improvement in service organizations by: (Language materials, printed)

Demystifying six sigma : = a company-wide approach to continuous improvement / by: (Language materials, printed)

Clued in : = how to keep customers coming back again and again / by: (Language materials, printed)

Subjects