Customer service.
Overview
| Works: | 10 works in 0 publications in 0 languages | |
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Titles
Untangling organizational gridlock : = strategies for building a customer focus /
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Service management and marketing : = managing the moments of truth in service competition /
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Creating a customer focused company : = 25 proven customer service strategies /
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Delighting customers : = how to build a customer-driven organization /
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Competing through services : = strategy and implementation : cases and text /
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Field service management : = an integrated approach to increasing customer satisfaction /
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CRM mit Methode : = intelligente Kundenbindung in Projekt und Praxis mit iCRM /
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The power of relationship marketing : = how to keep customers for life /
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Subjects