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概要
書目資訊
主題
Consumer complaints.
概要
作品:
6 作品在 2 項出版品 2 種語言
書目資訊
Complaint management : = the heart of CRM /
by:
(書目-語言資料,印刷品)
Knock your socks off answers = solving customer nightmares & soothing nightmare customers /
by:
(書目-電子資源)
A complaint is a gift = using customer feedback as a strategic tool /
by:
(書目-語言資料,印刷品)
101 complaint letters that get results
by:
(書目-電子資源)
Complaint management and channel choice = an analysis of customer perceptions /
by:
(書目-電子資源)
Effective complaint management = the business case for customer satisfaction /
by:
(書目-電子資源)
主題
Customer relations- Management.
Letter writing.
Marketing.
Call Center/Customer Service.
Business Strategy/Leadership.
Services.
Customer Relationship Management.
Consumer complaints.
Sales/Distribution/Call Center/Customer Service.
Customer services.
Comsumer Satisfaction.
Complaint letters.
Economics/Management Science.
Consumer satisfaction.
處理中
...
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