Customer services - Data processing.

The digital workplace : = designing groupware platforms / by: (Language materials, printed)

Data mining cookbook : = modeling data for marketing, risk and customer relationship management / by: (Language materials, printed)

Artificial intelligence in customer service = the next frontier for personalized engagement / by: (Electronic resources)

Communication in organizations- Data processing.

Customer services- Data processing.

Organizational change.

Information resources management.

Data mining.

Management information systems.

Computational Intelligence.

Digital Marketing.

Work groups- Data processing.

Marketing- Data processing.

Artificial intelligence.

Innovation and Technology Management.