Service industries.
概要
作品: | 49 作品在 19 項出版品 19 種語言 |
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書目資訊
Transnational corporations and the growth of services : = some conceptual and theoretical issues /
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Staying the consumption course = exploring the individual lock-in process in service relationships /
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Designing service machines = translating principles of system science to service design /
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A cross -national comparison of corporate web-site communications: An examination of the services sector.
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The new professional service firm = how consultants, accountants, and lawyers need to reinvent themselves /
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La cha緅ne relationnelle = 歋tat et perspectives d'une recherche dans le domain des services /
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What customers like about you = adding emotional value for service excellence and competitive advantage /
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Handbook of research on promotional strategies and consumer influence in the service sector
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