Hotel management.

Overview
Works: 63 works in 6 publications in 6 languages
Titles
旅館前檯管理 / by: (Language materials, printed)
Guestcraft : = front of house operations / by: (Language materials, printed)
Hotel investments : = issues & perspectives / by: (Language materials, printed)
Hotel internal control guide / by: (Language materials, printed)
Solving guest problems by: (Projected and video material)
Suggestive selling by: (Projected and video material)
From check-in to check-out by: (Projected and video material)
Exceeding guest expectations by: (Projected and video material)
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