Hotel management.

Solving guest problems by: (書目-投影資料、錄影資料、電影片)

Suggestive selling by: (書目-投影資料、錄影資料、電影片)

From check-in to check-out by: (書目-投影資料、錄影資料、電影片)

Exceeding guest expectations by: (書目-投影資料、錄影資料、電影片)

Planning for emergencies by: (書目-投影資料、錄影資料、電影片)

Organizational behaviour in hotels and restaurants : = an international perspective / by: (書目-語言資料,印刷品)

Developing hospitality properties and facilities / by: (書目-語言資料,印刷品)

Hotel operations management / by: (書目-語言資料,印刷品)

The growth strategies of hotel chains : = best business practices by leading companies / by: (書目-語言資料,印刷品)

Managing the lodging operation / by: (書目-語言資料,印刷品)

Hotel management and operations / by: (書目-語言資料,印刷品)

Developing hospitality properties and facilities by: (書目-電子資源)

Managing facilities by: (書目-語言資料,印刷品)

Hotel investments : = issues & perspectives / by: (書目-語言資料,印刷品)

Introduction to hospitality operations : = an indispensable guide to the industry / by: (書目-語言資料,印刷品)

Front office operations and management / by: (書目-語言資料,印刷品)

Check-in check-out : = managing hotel operations / by: (書目-語言資料,印刷品)

Hotel asset management : = principles & practices / by: (書目-語言資料,印刷品)

A survival guide for hotel and motel professionals / by: (書目-語言資料,印刷品)

The international hotel industry : = sustainable management / by: (書目-語言資料,印刷品)

Professional hotel organisation and front office management by: (書目-電子資源)

Greening food and beverage service = operations & management / by: (書目-電子資源)

Hospitality revenue management = concepts and practices / by: (書目-電子資源)

The contemporary hotel industry = a people management perspective / by: (書目-電子資源)

The importance of the level of care for personal services = personal guest service in the context of guest centricity and guest care / by: (書目-電子資源)

Hotel and motel management and operations / by: (書目-語言資料,印刷品)

Accommodation management : = perspectives for the international hotel industry / by: (書目-語言資料,印刷品)

Hotel management and operations / by: (書目-語言資料,印刷品)

Hotel operations management / by: (書目-語言資料,印刷品)

How to open and operate a bed & breakfast / by: (書目-語言資料,印刷品)

Hotel front office management / by: (書目-語言資料,印刷品)

Professional front office management / by: (書目-語言資料,印刷品)

Front office operations and management by: (書目-電子資源)

The business of hotels by: (書目-語言資料,印刷品)

New trends in tourism and hotel industry by: (書目-電子資源)

Front office = procedures, social skills, yield and management / by: (書目-電子資源)

Profit planning by: (書目-電子資源)

Introduction to hospitality management / by: (書目-語言資料,印刷品)

Managing negative word-of-mouth on social media platforms = the effect of hotel management responses on observers' purchase intention / by: (書目-電子資源)

Hotel accounting.. 2 by: (書目-電子資源)

Hotel accounting.. 1 by: (書目-電子資源)

Principles of hotel management by: (書目-電子資源)

Lodging, restaurant and resort management by: (書目-電子資源)

Latest trends in hotel industry by: (書目-電子資源)

New trends in tourism and hotel industry by: (書目-電子資源)

Revenue management in the lodging industry = origins to the last frontier / by: (書目-電子資源)

Revenue management im hotel = von Kennzahlen bis mice am Beispiel Erklärt / by: (書目-電子資源)