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主題
Customer service.
概要
作品:
10 作品在 0 項出版品 0 種語言
書目資訊
Untangling organizational gridlock : = strategies for building a customer focus /
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Service management and marketing : = managing the moments of truth in service competition /
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Creating a customer focused company : = 25 proven customer service strategies /
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Benchmarking customer service /
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Field service management : = an integrated approach to increasing customer satisfaction /
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CRM mit Methode : = intelligente Kundenbindung in Projekt und Praxis mit iCRM /
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Delighting customers : = how to build a customer-driven organization /
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Competing through services : = strategy and implementation : cases and text /
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The power of relationship marketing : = how to keep customers for life /
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Strategic positioning in product-service firms /
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主題
Total quality management.
Marketing.
Customer relations- Management.
Customer service.
Customer service- Data processing.
Organizational effectiveness.
University of British Columbia- Dissertations.
Service industries- Marketing.
Quality control.
Benchmarking (Management).
Electronic commerce.
Consumer satisfaction.
Customer loyalty.
處理中
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