Total quality management in government.

Total quality management in the public sector = an international perspectiv by: (Language materials, printed)

Total quality management in government : = a practical guide for the real world / by: (Language materials, printed)

Quality matters : = seeking confidence in evaluating, auditing, and performance reporting / by: (Language materials, printed)

Balanced scorecard step-by-step for government and nonprofit agencies / by: (Language materials, printed)

Managing performance = international comparisons / by: (Electronic resources)

Balanced scorecard step-by-step for government and nonprofit agencies / by: (Language materials, printed)

Managing performance : = international comparisons / by: (Language materials, printed)

Performance accountability and combating corruption / by: (Language materials, printed)

The new bureaucracy : = quality assurance and its critics / by: (Language materials, printed)

Administrative agencies- Management

Government productivity- Measurement.

Benchmarking (Management)

Organizational change.

Total quality management in government.

Public administration- Quality control.

Public administration.

Comparative government.

Organizational effectiveness- Measurement.

Political corruption- Prevention.

Organizational effectiveness- Evaluation.

Nonprofit organizations- Management

Quality assurance.

Public administration- Evaluation.

Performance standards.