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Overview
Titles
Subjects
表情符號
Overview
Works:
1 works in 2 publications in 2 languages
Titles
道歉、感知公司懊悔、情感同理心、持續購買意圖關係之研究 = = The study of the relationships among apology, perceived firm remorse, emotional empathy, and continuous purchase intention /
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(Language materials, printed)
Subjects
Continuous purchase intention
認知-情感-應對理論
Emojis in messages
表情符號
Perceived firm remorse
Cognitive-emotive-coping model
感知公司懊悔
道歉
Apology
情感同理心
持續購買意圖
Emotional empathy
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