Physical Environment

服務環境知覺、服務人員表現、顧客價值與顧客反應間關係之研究 : = 以台灣東部長期照護機構為例 = Research on the Relationship Among Service Environment Perception, Service Staff Performance, Customer Value and Customer Response - Investigation of Long-term Care Facilities in Eastern Taiwan / by: (Language materials, printed)

Customer Value

Customer Loyalty

Physical Environment

顧客滿意度

顧客忠誠度

實體環境

Long-term Care

Customer Satisfaction

顧客價值

長期照護