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Titles
服務業中顧客參與、顧客價值和滿意度間關係之研究-以台灣地區飯店業為例 = = A Study on the Relationship among Customer Participation, Customer Value and Satisfaction in Service- Hotel Industry in Taiwan as Example /
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Subjects
知覺控制
顧客參與
顧客社會化
顧客滿意度
角色釐清
涉入水準
顧客價值
組織支持
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