情感性承諾
概要
作品: | 4 作品在 0 項出版品 0 種語言 |
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書目資訊
金融業實施顧客關係管理對顧客忠誠度效應影響研究 = = The Effects of for Introducing Customer Relationship Management to Banking Industry on Customer Loyalty /
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(書目-語言資料,印刷品)
價格認知公平性對顧客保留之影響 = = The Effects of Payment Equity on Customer Retention : An Empirical Study of Credit Cards' Customers : 銀行信用卡客戶之實證研究 /
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(書目-語言資料,印刷品)