Customer services - Case studies. - Technological innovations

服務創新 : = 提供超越顧客期待的突破性服務 / by: (Language materials, printed)

Case studies in service innovation by: (Electronic resources)

Customer services- Technological innovations

Business/Management Science, general.

Management of Computing and Information Systems.

顧客服務

Business Information Systems.

Economics/Management Science.

Innovation/Technology Management.