Language:
English
繁體中文
Help
回圖書館首頁
手機版館藏查詢
Login
Go To Advanced Search
Options
Bibliographic level:
All records
Book
Serial
Analytic
Collection
Material type:
All records
一般圖書
套書區
本校碩士論文
他校碩士論文
電子書
大尺寸
本校博士論文
中小學教科書
他校博士論文
原美崙校區博士論文
參考書
教師指定參考書
縮印本報紙
本校出版品及教師著作
資訊檢索參考書不外借
東方語文期刊
西文期刊
日文期刊
大陸期刊
音樂光碟資料
多媒體及純文字光碟資料
DVD資料
VCD資料
錄影資料
書附磁片或光碟等
錄音資料
LD資料
微片
幻燈片
投影片
1樓兒童讀物
1樓兒童參考書不外借
國小教科書不外借
1樓兒童CD
1樓兒童CD-ROM
1樓兒童DVD
1樓兒童VCD
1樓兒童錄音帶
1樓兒童錄影帶
1樓兒童室玩具
館際借書證(21天)
館際借書證(30天)
複印資料
地圖資料
管制資料
待改至一般書庫_樂譜
專櫃陳覽
借2小時
鄉土教育資料不外借
圖書館學實習書不外借
圖書館會議資料不外借
圖書館行政用書不外借
館內設備(耳機/微縮鏡頭/遙控器)
場地鑰匙(聆賞室/討論室)
研究小間鑰匙
臨時研究小間鑰匙
1樓教具
工具
數位相機
DV攝影機
佈展桌布
雨傘
吳兆棠博士贈書
樂譜區_套譜
English Corner
BD資料(藍光)
電子期刊
楊牧書房
單機版資料庫
王禎和
韋政通
鄭清茂
點字書
方銘健
李元貞
李忠男
林富士
許學仁
林道生
Only with items
Refine search
Associated Subjects
10
20
50
Relevance (Z-A)
Relevance (A-Z)
Subjects (Z-A)
Subjects (A-Z)
All Titles (Z-A)
All Titles (A-Z)
All Authors (Z-A)
All Authors (A-Z)
Place of publication (Z-A)
Place of publication (A-Z)
Year of publication (Z-A)
Year of publication (A-Z)
ISBN/ISSN (Z-A)
ISBN/ISSN (A-Z)
Person name (Z-A)
Person name (A-Z)
Language (Z-A)
Language (A-Z)
RID (Z-A)
RID (A-Z)
Series (Z-A)
Series (A-Z)
Proper title (Z-A)
Proper title (A-Z)
Edition Statement (Z-A)
Edition Statement (A-Z)
ISBN (Z-A)
ISBN (A-Z)
ISSN (Z-A)
ISSN (A-Z)
Content Notes (Z-A)
Content Notes (A-Z)
Publisher (Z-A)
Publisher (A-Z)
Rating (Z-A)
Rating (A-Z)
Search result for
[ subject:"Customer services- Management."]
40 records (0.099s)
·
Page 1 of 2
•
1
2
1
.
Successful service operations manage...
~
King-Metters, Kathryn, (1949-.)
Linked to FindBook
Google Book
Amazon
博客來
Successful service operations management /
by:
King-Metters, Kathryn, (1949-.); Pullman, Madeleine, (1957-.); Metters, Richard, (1960-.)
Language materials, printed
: Monograph/item
Publisher:
South-Western,
Place of Publication:
Mason, OH :
Year of Publication:
2003
ISBN:
0324135564; 0324135602; 9780324135565; 9780324135602
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
2
.
Putting stakeholder management into ...
~
Huber, Margit, (1963-)
Linked to FindBook
Google Book
Amazon
博客來
Putting stakeholder management into practice
by:
Huber, Margit, (1963-); Pallas, Martina.; Scharioth, Joachim.; SpringerLink (Online service)
Language materials, printed
: Monograph/item
Publisher:
Springer-Verlag,
Place of Publication:
New York :
Year of Publication:
2004
ISBN:
9783540206910; 9783540248026
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
3
.
Reaching the goal : = how managers i...
~
Ricketts, John A. (1952-)
Linked to FindBook
Google Book
Amazon
博客來
Reaching the goal : = how managers improve a services business using Goldratt's theory of constraints /
by:
Ricketts, John A. (1952-)
Language materials, printed
: Monograph/item
Publisher:
IBM Press,
Place of Publication:
Upper Saddle River, NJ :
Year of Publication:
2008
ISBN:
0132333120; 9780132333122
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
4
.
How to profitably delight your customers
~
Mather, Hal.{me_controlnum}
Linked to FindBook
Google Book
Amazon
博客來
How to profitably delight your customers
by:
Mather, Hal.{me_controlnum}; Institute of Operations Management.
Electronic resources
: Monograph/item
Publisher:
CRC Press,; Woodhead Pub. in association with the Institute of Operations Management ;
Place of Publication:
Cambridge [England] :
Year of Publication:
1999
ISBN:
1855733811; 9781855733817
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
5
.
Customer service : = empowerment and...
~
Grugulis, Irena.
Linked to FindBook
Google Book
Amazon
博客來
Customer service : = empowerment and entrapment /
by:
Grugulis, Irena.; Sturdy, Andrew.; Willmott, Hugh.
Language materials, printed
: Monograph/item
Publisher:
Palgrave,
Place of Publication:
Houndmills, Basingstoke, Hampshire :
Year of Publication:
2001
ISBN:
0333735358; 0333946073; 9780333735350; 9780333946077
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
6
.
Managing high-tech services using a ...
~
Blumberg, Donald F.
Linked to FindBook
Google Book
Amazon
博客來
Managing high-tech services using a CRM strategy /
by:
Blumberg, Donald F.
Language materials, printed
: Monograph/item
Publisher:
St. Lucie Press,
Place of Publication:
Boca Raton, FL :
Year of Publication:
2003
ISBN:
1574443461
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
7
.
Developing and implementing a CRM st...
~
Reed, David, (1961-)
Linked to FindBook
Google Book
Amazon
博客來
Developing and implementing a CRM strategy : = the integration of people, process and technology /
by:
Reed, David, (1961-)
Language materials, printed
: Monograph/item
Publisher:
Business Intelligence,
Place of Publication:
London :
Year of Publication:
2000
ISBN:
1898085579
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
8
.
Customer service training
~
Delvin, Kimberly.
Linked to FindBook
Google Book
Amazon
博客來
Customer service training
by:
Delvin, Kimberly.
Electronic resources
: Monograph/item
Language:
英文
Publisher:
ATD Press,
Place of Publication:
Alexandria, VA :
Year of Publication:
2015
ISBN:
156286968X; 9781562869687; 9781607284352
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
9
.
Linked to FindBook
Google Book
Amazon
博客來
Customer centric support services in the digital age = the next frontier of competitive advantage /
by:
Sheth, Jagdish N.; SpringerLink (Online service)
Electronic resources
: Monograph/item
Language:
英文
Publisher:
Springer International Publishing :; Imprint: Palgrave Macmillan,
Place of Publication:
Cham :
Year of Publication:
2024
ISBN:
9783031370960; 9783031370977
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
10
.
Linked to FindBook
Google Book
Amazon
博客來
Wake up your call center = how to be a better call center agent /
by:
D'Ausilio, Rosanne, (1941-); NetLibrary, Inc.
Electronic resources
: Monograph/item
Publisher:
Ichor Business Books,
Place of Publication:
West Lafayette, Ind. :
Year of Publication:
1999
ISBN:
0585092826
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
11
.
Linked to FindBook
Google Book
Amazon
博客來
Value-based marketing for bottom-line success = 5 steps to creating customer value /
by:
DeBonis, J. Nicholas.; Allen, Phil, (1953-); Balinski, Eric W.; NetLibrary, Inc.
Electronic resources
: Monograph/item
Publisher:
McGraw-Hill,
Place of Publication:
New York :
Year of Publication:
2003
ISBN:
007141682X
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
12
.
Linked to FindBook
Google Book
Amazon
博客來
How to manage the IT helpdesk = a guide for user support and call centre managers /
by:
Bruton, Noel, (1955-); Bruton, Noel, (1955-); NetLibrary, Inc.
Electronic resources
: Monograph/item
Publisher:
Butterworth-Heinemann,
Place of Publication:
Oxford :
Year of Publication:
2002
ISBN:
0585454744
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
13
.
Linked to FindBook
Google Book
Amazon
博客來
Managing quality customer service = [a practical guide for establishing a service operation] /
by:
Martin, William B.; NetLibrary, Inc.
Electronic resources
: Monograph/item
Publisher:
Crisp Publications,
Place of Publication:
Los Altos, Calif. :
Year of Publication:
1989
ISBN:
1417524693
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
14
.
The knowledge-based organization : =...
~
Lyons, Michael C.
Linked to FindBook
Google Book
Amazon
博客來
The knowledge-based organization : = four steps to increasing sales, profits, and market share /
by:
Lyons, Michael C.; Alexander, James A.
Language materials, printed
: Monograph/item
Publisher:
Irwin Professional Pub.,
Place of Publication:
Chicago :
Year of Publication:
1995
ISBN:
0786303530
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
15
.
Call Center customer relationship ma...
~
Cleveland, Brad.
Linked to FindBook
Google Book
Amazon
博客來
Call Center customer relationship management : = handbook and study guide /
by:
Cleveland, Brad.; Harne, Debbie.
Language materials, printed
: Monograph/item
Publisher:
Call Center Press,
Place of Publication:
Annapolis, Maryland :
Year of Publication:
2003
ISBN:
0970950764
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
16
.
Best face forward : = why companies ...
~
Jaworski, Bernard J.
Linked to FindBook
Google Book
Amazon
博客來
Best face forward : = why companies must improve their service interfaces with customers /
by:
Jaworski, Bernard J.; Rayport, Jeffrey F.
Language materials, printed
: Monograph/item
Publisher:
Harvard Business School Press,
Place of Publication:
Boston, Mass. :
Year of Publication:
2005
ISBN:
0875848672
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
17
.
Winning the service game /
~
Bowen, David Earl.
Linked to FindBook
Google Book
Amazon
博客來
Winning the service game /
by:
Bowen, David Earl.; Schneider, Benjamin, (1938-.)
Language materials, printed
: Monograph/item
Publisher:
Harvard Business School Press,
Place of Publication:
Boston, Mass. :
Year of Publication:
1995
ISBN:
0875845703
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
18
.
Empowerment = HR strategies for serv...
~
ScienceDirect (Online service)
Linked to FindBook
Google Book
Amazon
博客來
Empowerment = HR strategies for service excellence /
by:
ScienceDirect (Online service); Lashley, Conrad.
Language materials, printed
: Monograph/item
Publisher:
Butterworth/Heinemann,
Place of Publication:
Oxford ;
Year of Publication:
2001
ISBN:
0750652446; 9780750652445
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
19
.
Built for use : = driving profitabil...
~
Donoghue, Karen.
Linked to FindBook
Google Book
Amazon
博客來
Built for use : = driving profitability through the user experience /
by:
Donoghue, Karen.
Language materials, printed
: Monograph/item
Publisher:
McGraw-Hill,
Place of Publication:
New York :
Year of Publication:
2002
ISBN:
0071383042; 9780071383042
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
20
.
Linked to FindBook
Google Book
Amazon
博客來
CallCenter management by the numbers
by:
Anton, Jon.; Monger, Jodie.; Perkins, Debra Sue, (1951-); NetLibrary, Inc.
Electronic resources
: Monograph/item
Publisher:
Ichor Business Books,
Place of Publication:
West Lafayette, Ind. :
Year of Publication:
1997
ISBN:
058508775X
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
Diacritics
Close
Diacritics
Close
貨幣
:
¥
£
₤
₣
₢
₡
₠
₥
₦
₧
₨
₩
₪
₫
€
數學符號
:
±
Ω
λ
β
α
θ
π
μ
≠
≤
≥
∑
日文
:
あ
い
う
え
お
か
き
く
け
こ
さ
し
す
せ
そ
た
ち
つ
て
と
な
に
ぬ
ね
の
は
ひ
ふ
へ
ほ
ま
み
む
め
も
や
ゆ
よ
ら
り
る
れ
ろ
わ
を
ん
が
ぎ
ぐ
げ
ご
ざ
じ
ず
ぜ
ぞ
だ
ぢ
づ
で
ど
ば
び
ぶ
べ
ぼ
ぱ
ぴ
ぷ
ぺ
ぽ
ア
イ
ウ
エ
オ
カ
キ
ク
ケ
コ
サ
シ
ス
セ
ソ
タ
チ
ツ
テ
ト
ナ
ニ
ヌ
ネ
ノ
ハ
ヒ
フ
ヘ
ホ
マ
ミ
ム
メ
モ
ヤ
ユ
ヨ
ラ
リ
ル
レ
ロ
ワ
ヲ
ン
ガ
ギ
グ
ゲ
ゴ
ザ
ジ
ズ
ゼ
ゾ
ダ
ヂ
ヅ
デ
ド
バ
ビ
ブ
ベ
ボ
パ
ピ
プ
ペ
ポ
羅馬數字
:
Ⅰ
Ⅱ
Ⅲ
Ⅳ
Ⅴ
Ⅵ
Ⅶ
Ⅷ
Ⅸ
Ⅹ
Save to Personal SDI
Export
pickup library
Processing
...
Change password
Login