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The instant manager : = more than 10...
Charney, Cyril.

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  • The instant manager : = more than 100 quick tips and techniques for great results /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    正題名/作者: The instant manager :/ Cy Charney.
    其他題名: more than 100 quick tips and techniques for great results /
    作者: Charney, Cyril.
    出版者: New York :Amacom, American Management Association, : c2004.,
    面頁冊數: 258 p. :ill. ;22 cm.
    附註: Previous ed. in LC under title: The manager's tool kit.
    內容註: Career management -- Career planning -- What to do if you get fired -- Assertiveness -- Influencing people -- Influencing senior management -- Conflict between you and others -- Appreciating diversity -- Negotiating : power strategies -- Using win-win tactics -- Problem solving -- Personal goal setting -- Time management -- Avoiding time wasters -- Communicating upwards -- Communicating with associates -- Oral communication -- Crossing language barriers -- Reading body language -- Managing the grapevine -- Written communication -- E-mail -- The internet -- Report writing -- Speeches -- Presentations -- Using visual media in presentations -- Team building -- Teamwork -- Measuring team performance -- Commitment -- Team problem solving -- Creative problem solving -- Meetings -- Setting an agenda -- Keeping meetings short -- Problem behaviour in meetings -- Attending other people's meetings -- Leadership -- Decision making -- Change management -- Evaluating team readiness for change -- Overcoming resistance to change -- Listening -- Counselling -- Coaching -- Mentoring -- Delegating -- Motivating -- Encouraging creativity -- Empowering -- Providing recognition -- Giving feedback -- Handling conflict between associates -- Preventing conflict -- Management -- Health and safety -- Accidents -- Anger management -- Chemical abuse -- Stress -- Harassment -- Absenteeism -- Conducting an attitude survey -- Hiring interviews -- Orientation -- Training -- Workshops -- Performance appraisals -- Discipline interviews -- Termination interviews -- Exit interviews -- Avoiding unionization -- Working with your union -- Improvement -- Mission statements -- Customer service -- Productivity -- Project management -- Benchmarking -- Process improvement -- Group goal setting -- Strategic planning -- Outsourcing.
    標題: Leadership - Handbooks, manuals, etc. -
    電子資源: http://www.loc.gov/catdir/toc/ecip0415/2004003416.htmlhttp://www.loc.gov/catdir/toc/ecip0415/2004003416.html
    ISBN: 0814472133 (pbk.) :
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W0053938 六樓西文書區HC-Z(6F Western Language Books) 01.外借(書)_YB 一般圖書 HD38.15 C474 2004 一般使用(Normal) 在架 0
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