東華大學圖書館 |

語系: 繁體中文

說明(常見問題)

回圖書館首頁

手機版館藏查詢

登入

回首頁 到查詢結果 [ subject:"Customer services." ]

切換: 標籤 | MARC模式 | ISBD

Performance Research Associates' Del...

Anderson, Kristin, (1962-)

FindBook

Google Book

Amazon

博客來

Performance Research Associates' Delivering knock your socks off service

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Performance Research Associates' Delivering knock your socks off service/
其他題名:	Delivering knock your socks off service.
其他作者:	Anderson, Kristin,
出版者:	New York :American Management Association, : c2003.,
面頁冊數:	viii, 184 p. :ill. ;23 cm.
附註:	Includes index.
標題:	Customer services. -
電子資源:	http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=80850An electronic book accessible through the World Wide Web; click for information
ISBN:	0814426891 (electronic bk.)

Performance Research Associates' Delivering knock your socks off service
Performance Research Associates' Delivering knock your socks off service[electronic resource].Delivering knock your socks off service. - 3rd ed. revisions / - New York :American Management Association,c2003. - viii, 184 p. :ill. ;23 cm.

Includes index.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2003.

Available via World Wide Web.

ISBN: 0814426891 (electronic bk.)Subjects--Topical Terms:

657636
Customer services.
Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .A53 2003eb

Dewey Class. No.: 658.8/12

Performance Research Associates' Delivering knock your socks off service
LDR:01171nam a2200277 a 45 001 754593
003 OCoLC
005 20080131
006 m d
007 cr cn-
008 080131s2003 nyua s 001 0 eng d
020 $a 0814426891 (electronic bk.)
035 $a ocm52238560
040 $a N $c N
049 $a AMFA
050 1 4 $a HF5415.5 $b .A53 2003eb
082 0 4 $a 658.8/12 $2 21
245 0 0 $a Performance Research Associates' Delivering knock your socks off service $h [electronic resource].
246 3 0 $a Delivering knock your socks off service.
250 $a 3rd ed. revisions / $b by Ron Zemke.
260 $a New York : $c c2003. $b American Management Association,
300 $a viii, 184 p. : $b ill. ; $c 23 cm.
500 $a Includes index.
500 $a Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke. 1998.
533 $a Electronic reproduction. $b Boulder, Colo. : $c NetLibrary, $d 2003. $n Available via World Wide Web. $n Access may be limited to NetLibrary affiliated libraries.
650 $a Customer services. $3 657636
655 $a Electronic books. $2 lcsh $3 542853
700 $a Anderson, Kristin, $d 1962- $t Delivering knock your socks off service. $3 872549
700 $a Zemke, Ron. $3 769740
710 $a NetLibrary, Inc. $3 542851
710 $a Performance Research Associates. $3 872550
856 4 $3 Bibliographic record display $u http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=80850 $z An electronic book accessible through the World Wide Web; click for information
994 $a 92 $b AMF