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[ subject:"Customer services." ]
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Customer service : = empowerment and...
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Grugulis, Irena.
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Customer service : = empowerment and entrapment /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Customer service :/ edited by Andrew Sturdy, Irena Grugulis and Hugh Willmott.
其他題名:
empowerment and entrapment /
其他作者:
Grugulis, Irena.
出版者:
Houndmills, Basingstoke, Hampshire :Palgrave, : 2001.,
面頁冊數:
xi, 215 p. :ill. ;24 cm.
叢書名:
Critical perspectives on work and organisations
標題:
Customer services - Management. -
ISBN:
0333735358 (series)
Customer service : = empowerment and entrapment /
Customer service :
empowerment and entrapment /edited by Andrew Sturdy, Irena Grugulis and Hugh Willmott. - Houndmills, Basingstoke, Hampshire :Palgrave,2001. - xi, 215 p. :ill. ;24 cm. - Critical perspectives on work and organisations.
Includes bibliographical references and indexes.
ISBN: 0333735358 (series)Subjects--Topical Terms:
694192
Customer services
--Management.
Customer service : = empowerment and entrapment /
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六樓西文書區HC-Z(6F Western Language Books)
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