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[ author_sort:"foster, timothy r. v." ]
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How to be better at ... customer care
~
NetLibrary, Inc.
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How to be better at ... customer care
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
How to be better at ... customer care/ Timothy Foster.
其他題名:
Customer care
作者:
Foster, Timothy R. V.
出版者:
London :Kogan Page, : c1999.,
面頁冊數:
vii, 168 p. :charts ;23 cm.
標題:
Consumer satisfaction. -
電子資源:
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=62892An electronic book accessible through the World Wide Web; click for information
ISBN:
058538052X (electronic bk.)
How to be better at ... customer care
Foster, Timothy R. V.
How to be better at ... customer care
[electronic resource] /Customer careTimothy Foster. - London :Kogan Page,c1999. - vii, 168 p. :charts ;23 cm.
Includes bibliographical references (p. 163) and index.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2001.
Available via World Wide Web.
ISBN: 058538052X (electronic bk.)Subjects--Topical Terms:
578584
Consumer satisfaction.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / F67 1999eb
How to be better at ... customer care
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2001.
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An electronic book accessible through the World Wide Web; click for information
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AMF
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