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[ subject:"Customer relations- Management" ]
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Principles of customer relationship management /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Principles of customer relationship management // Roger J. Baran, Robert J. Galka, Daniel P. Strunk.
作者:
Baran, Roger Joseph,
其他作者:
Galka, Roger J.
出版者:
Australia :Thomson/South-Western, : c2008.,
面頁冊數:
xvi, 511 p. :ill. ;27 cm.
標題:
Customer relations - Textbooks. - Management -
ISBN:
0324322380 :
Principles of customer relationship management /
Baran, Roger Joseph,1945-
Principles of customer relationship management /
Roger J. Baran, Robert J. Galka, Daniel P. Strunk. - Student ed. - Australia :Thomson/South-Western,c2008. - xvi, 511 p. :ill. ;27 cm.
Includes bibliographical references and index.
ISBN: 0324322380 :US96.95Subjects--Topical Terms:
805863
Customer relations
--Management--Textbooks.
Principles of customer relationship management /
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