東華大學圖書館 |

語系: 繁體中文

說明(常見問題)

回圖書館首頁

手機版館藏查詢

登入

回首頁 到查詢結果 [ subject:"Call Center/Customer Service." ]

切換: 標籤 | MARC模式 | ISBD

Multidimensional analysis of convers...

Koster, Friedemann.

FindBook

Google Book

Amazon

博客來

Multidimensional analysis of conversational telephone speech

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Multidimensional analysis of conversational telephone speech/ by Friedemann Koster.
作者:	Koster, Friedemann.
出版者:	Singapore :Springer Singapore : : 2018.,
面頁冊數:	xiii, 184 p. :ill., digital ;24 cm.
內容註:	Introduction -- Fundamentals -- Speech Quality in a Telephone Conversation -- Perceptual Quality Space in a Telephone Conversation -- Direct Scaling of Perceptual Dimensions in a Conversational Situation -- Conversational Validation Experiments -- Resulting Quality Profile in a Telephone Conversation -- Instrumental Diagnostic Conversational Quality Modeling -- Conclusions.
Contained By:	Springer eBooks
標題:	Natural language processing (Computer science) -
電子資源:	http://dx.doi.org/10.1007/978-981-10-5224-8
ISBN:	9789811052248

Multidimensional analysis of conversational telephone speech
Koster, Friedemann.

Multidimensional analysis of conversational telephone speech[electronic resource] /by Friedemann Koster. - Singapore :Springer Singapore :2018. - xiii, 184 p. :ill., digital ;24 cm. - T-Labs series in telecommunication services,2192-2810. - T-Labs series in telecommunication services..

Introduction -- Fundamentals -- Speech Quality in a Telephone Conversation -- Perceptual Quality Space in a Telephone Conversation -- Direct Scaling of Perceptual Dimensions in a Conversational Situation -- Conversational Validation Experiments -- Resulting Quality Profile in a Telephone Conversation -- Instrumental Diagnostic Conversational Quality Modeling -- Conclusions.

This book presents a new diagnostic information methodology to assess the quality of conversational telephone speech. For this, a conversation is separated into three individual conversational phases (listening, speaking, and interaction), and for each phase corresponding perceptual dimensions are identified. A new analytic test method allows gathering dimension ratings from non-expert test subjects in a direct way. The identification of the perceptual dimensions and the new test method are validated in two sophisticated conversational experiments. The dimension scores gathered with the new test method are used to determine the quality of each conversational phase, and the qualities of the three phases, in turn, are combined for overall conversational quality modeling. The conducted fundamental research forms the basis for the development of a preliminary new instrumental diagnostic conversational quality model. This multidimensional analysis of conversational telephone speech is a major landmark towards deeply analyzing conversational speech quality for diagnosis and optimization of telecommunication systems.

ISBN: 9789811052248

Standard No.: 10.1007/978-981-10-5224-8doiSubjects--Topical Terms:

565309
Natural language processing (Computer science)

LC Class. No.: QA76.9.N38

Dewey Class. No.: 006.35

Multidimensional analysis of conversational telephone speech
LDR:02578nmm a2200349 a 4500 001 2130733
003 DE-He213
005 20170719110754.0
006 m d
007 cr nn 008maaau
008 181005s2018 si s 0 eng d
020 $a 9789811052248 $q (electronic bk.)
020 $a 9789811052231 $q (paper)
024 7 $a 10.1007/978-981-10-5224-8 $2 doi
035 $a 978-981-10-5224-8
040 $a GP $c GP
041 0 $a eng
050 4 $a QA76.9.N38
072 7 $a TTBM $2 bicssc
072 7 $a UYS $2 bicssc
072 7 $a TEC008000 $2 bisacsh
072 7 $a COM073000 $2 bisacsh
082 0 4 $a 006.35 $2 23
090 $a QA76.9.N38 $b K86 2018
100 1 $a Koster, Friedemann. $3 3295606
245 1 0 $a Multidimensional analysis of conversational telephone speech $h [electronic resource] / $c by Friedemann Koster.
260 $a Singapore : $b Springer Singapore : $b Imprint: Springer, $c 2018.
300 $a xiii, 184 p. : $b ill., digital ; $c 24 cm.
490 1 $a T-Labs series in telecommunication services, $x 2192-2810
505 0 $a Introduction -- Fundamentals -- Speech Quality in a Telephone Conversation -- Perceptual Quality Space in a Telephone Conversation -- Direct Scaling of Perceptual Dimensions in a Conversational Situation -- Conversational Validation Experiments -- Resulting Quality Profile in a Telephone Conversation -- Instrumental Diagnostic Conversational Quality Modeling -- Conclusions.
520 $a This book presents a new diagnostic information methodology to assess the quality of conversational telephone speech. For this, a conversation is separated into three individual conversational phases (listening, speaking, and interaction), and for each phase corresponding perceptual dimensions are identified. A new analytic test method allows gathering dimension ratings from non-expert test subjects in a direct way. The identification of the perceptual dimensions and the new test method are validated in two sophisticated conversational experiments. The dimension scores gathered with the new test method are used to determine the quality of each conversational phase, and the qualities of the three phases, in turn, are combined for overall conversational quality modeling. The conducted fundamental research forms the basis for the development of a preliminary new instrumental diagnostic conversational quality model. This multidimensional analysis of conversational telephone speech is a major landmark towards deeply analyzing conversational speech quality for diagnosis and optimization of telecommunication systems.
650 0 $a Natural language processing (Computer science) $3 565309
650 0 $a Speech processing systems. $3 590570
650 1 4 $a Engineering. $3 586835
650 2 4 $a Signal, Image and Speech Processing. $3 891073
650 2 4 $a Information Systems Applications (incl. Internet) $3 1565452
650 2 4 $a Call Center/Customer Service. $3 3220207
710 2 $a SpringerLink (Online service) $3 836513
773 0 $t Springer eBooks
830 0 $a T-Labs series in telecommunication services. $3 1567837
856 4 0 $u http://dx.doi.org/10.1007/978-981-10-5224-8
950 $a Engineering (Springer-11647)