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[ subject:"Aggressiveness (Psychology)" ]
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Managing client anger : = what to do...
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Matsakis, Aphrodite.
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Managing client anger : = what to do when a client is angry with you /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Managing client anger :/ Aphrodite Matsakis.
其他題名:
what to do when a client is angry with you /
作者:
Matsakis, Aphrodite.
出版者:
Oakland, CA :New Harbinger Publications ; : c1998.,
面頁冊數:
ix, 262 p. ;26 cm.
標題:
Aggressiveness (Psychology) -
ISBN:
1572241233 :
Managing client anger : = what to do when a client is angry with you /
Matsakis, Aphrodite.
Managing client anger :
what to do when a client is angry with you /Aphrodite Matsakis. - Oakland, CA :New Harbinger Publications ;c1998. - ix, 262 p. ;26 cm.
Includes bibliographical references (p. [241]-251) and index.
ISBN: 1572241233 :US49.95
LCCN: 98066703Subjects--Topical Terms:
635165
Aggressiveness (Psychology)
LC Class. No.: RC569.5.A53 / M37 1998
Dewey Class. No.: 616.89/14
Managing client anger : = what to do when a client is angry with you /
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罕用書庫221室(美崙校區,調書請點預約)(RU_221)
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