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醫療服務品質落差對下次再就醫選擇之影響 = = The effect ...

蔡文福

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醫療服務品質落差對下次再就醫選擇之影響 = = The effect of medical service quality on the willingness of patient's revisit to the hospital as moderated by the degree of illness as well as the hospital selecting experience : 以自覺疾病嚴重程度與就醫經驗為調節效果 /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	醫療服務品質落差對下次再就醫選擇之影響 = / 蔡文福撰
其他題名:	The effect of medical service quality on the willingness of patient's revisit to the hospital as moderated by the degree of illness as well as the hospital selecting experience : 以自覺疾病嚴重程度與就醫經驗為調節效果 /
其他題名:	The effect of medical service quality on the willingness of patient's revisit to the hospital as moderated by the degree of illness as well as the hospital selecting experience
作者:	蔡文福
出版者:	[花蓮縣] : 國立東華大學企業管理學系, : 民94[2005],
面頁冊數:	8,100面 : 圖,表 ; 30公分
附註:	指導教授︰蔡裕源
標題:	PZB服務品質缺口模式 -
電子資源:	http://134.208.10.124/ETD-db/ETD-search-c/view_etd?URN=etd-0715105-112728PDF全文

醫療服務品質落差對下次再就醫選擇之影響 = = The effect of medical service quality on the willingness of patient's revisit to the hospital as moderated by the degree of illness as well as the hospital selecting experience : 以自覺疾病嚴重程度與就醫經驗為調節效果 /
蔡文福

醫療服務品質落差對下次再就醫選擇之影響 = The effect of medical service quality on the willingness of patient's revisit to the hospital as moderated by the degree of illness as well as the hospital selecting experience : 以自覺疾病嚴重程度與就醫經驗為調節效果 / The effect of medical service quality on the willingness of patient's revisit to the hospital as moderated by the degree of illness as well as the hospital selecting experience蔡文福撰 - [花蓮縣] : 國立東華大學企業管理學系, 民94[2005] - 8,100面 : 圖,表 ; 30公分

指導教授︰蔡裕源

碩士論文--國立東華大學企業管理學系,2005

參考書目︰面92-97Subjects--Topical Terms:

2541677
PZB服務品質缺口模式

醫療服務品質落差對下次再就醫選擇之影響 = = The effect of medical service quality on the willingness of patient's revisit to the hospital as moderated by the degree of illness as well as the hospital selecting experience : 以自覺疾病嚴重程度與就醫經驗為調節效果 /
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