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Effective sales force automation and...

Agnihotri, Raj S.

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Effective sales force automation and customer relationship management = a focus on selection and implementation /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Effective sales force automation and customer relationship management/ Raj Agnihotri, Adam A. Rapp.
Reminder of title:	a focus on selection and implementation /
Author:	Agnihotri, Raj S.
other author:	Rapp, Adam A.
Published:	New York, N.Y. :Business Expert Press, : 2010.,
Description:	113 p.
[NT 15003449]:	Introduction -- 1. Defining technology -- 2. Technology application versus business strategy -- 3. The role of the customer in technology and strategy implementations -- 4. Selection decision process and research -- 5. System planning and designing -- 6. Implementation of designed systems -- 7. Achieving full integration for maximum performance -- 8. Technology assessment, maintenance, and adaptation -- Notes -- References -- Index.
Subject:	Selling - Data processing. -
Online resource:	http://portal.igpublish.com/iglibrary/search/BEPB0000050.htmlElectronic resource
ISBN:	9781606491287 (electronic book)

Effective sales force automation and customer relationship management = a focus on selection and implementation /
Agnihotri, Raj S.

Effective sales force automation and customer relationship managementa focus on selection and implementation /[electronic resource] :Raj Agnihotri, Adam A. Rapp. - New York, N.Y. :Business Expert Press,2010. - 113 p. - Selling and sales force management collection. - Selling and sales force management collection..

Includes bibliographical references (p. [105]-110) and index.

Introduction -- 1. Defining technology -- 2. Technology application versus business strategy -- 3. The role of the customer in technology and strategy implementations -- 4. Selection decision process and research -- 5. System planning and designing -- 6. Implementation of designed systems -- 7. Achieving full integration for maximum performance -- 8. Technology assessment, maintenance, and adaptation -- Notes -- References -- Index.

Mode of access: World Wide Web.

ISBN: 9781606491287 (electronic book)Subjects--Topical Terms:

668457
Selling
--Data processing.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5438.35 / .A353 2010eb

Dewey Class. No.: 658.8100285

Effective sales force automation and customer relationship management = a focus on selection and implementation /
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300 $a 113 p.
490 1 $a Selling and sales force management collection
504 $a Includes bibliographical references (p. [105]-110) and index.
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