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A study for reinterpreting condition...
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Mulkern-Kolosey, Sandy K.
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A study for reinterpreting conditions for enhancing the quality of community college adult learner satisfaction.
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
A study for reinterpreting conditions for enhancing the quality of community college adult learner satisfaction./
作者:
Mulkern-Kolosey, Sandy K.
面頁冊數:
169 p.
附註:
Adviser: Patricia T. Mitchell.
Contained By:
Dissertation Abstracts International67-12A.
標題:
Education, Administration. -
電子資源:
http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3244818
A study for reinterpreting conditions for enhancing the quality of community college adult learner satisfaction.
Mulkern-Kolosey, Sandy K.
A study for reinterpreting conditions for enhancing the quality of community college adult learner satisfaction.
- 169 p.
Adviser: Patricia T. Mitchell.
Thesis (Ed.D.)--University of San Francisco, 2006.
Empirical studies have determined that adult learners who matriculate at community colleges desire and expect a demanding and satisfying academic experience. They expect their college experience will take place in a welcoming and rewarding environment, with faculty and campus service representatives who are attentive to their needs.Subjects--Topical Terms:
626645
Education, Administration.
A study for reinterpreting conditions for enhancing the quality of community college adult learner satisfaction.
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Empirical studies have determined that adult learners who matriculate at community colleges desire and expect a demanding and satisfying academic experience. They expect their college experience will take place in a welcoming and rewarding environment, with faculty and campus service representatives who are attentive to their needs.
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Although research demonstrates that adult learners are frequently underserved in community college systems, this is largely due to institutions' failing to recognized adult learners as unique, with specific expectations and needs. Satisfying their expectations through careful and continuous research does impact community college planning and administration positively, while producing quality opportunities to adult learners with affirming results.
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This was a quantitative study using a survey instrument, Adult Student Priority Survey, (Noel and Levitz, 2000). The research investigated the overall expectations of adult learners who matriculated at community colleges and compared these findings with issues that indicate satisfaction of these expectations.
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A sample of 26 adult learners was surveyed for opinions on their experience while being matriculated at Santa Rosa Junior College (SRJC). They reported on items that represented the most significant factors influencing their satisfaction with community college experience.
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Results of the survey indicated that, overall, SRJC is performing above average in meeting the expectations of adult learners in many categories. Participants reported high satisfaction in areas of faculty knowledge, commitment to academic excellence, fairness in treatment, and quality of instruction.
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The challenges reported included parking accessibility, security response time, lighting and security, academic advisor concern for individual success, accessibility of counselors, financial aid, and scheduling of classes. Overall, Santa Rosa is exceeding adult learner expectations.
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Conclusions drawn from this research can have an impact for adult learners who seek positive and rewarding academic experiences through the community college. Adult learners can expect to be recognized as unique and served by a college that has a commitment to excellence. Satisfaction is dynamic and changing factor in providing educational opportunities. Commitment to continual assessment is an essential practice in maintaining a high level of adult learner expectation and satisfaction.
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