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Perceived fairness, voice, and satis...

Olison, Willona.

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Perceived fairness, voice, and satisfaction in organizations with voluntary membership.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Perceived fairness, voice, and satisfaction in organizations with voluntary membership./
Author:	Olison, Willona.
Description:	131 p.
Notes:	Adviser: Michael E. Roloff.
Contained By:	Dissertation Abstracts International67-08A.
Subject:	Sociology, Organizational. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3230119
ISBN:	9780542820922

Perceived fairness, voice, and satisfaction in organizations with voluntary membership.
Olison, Willona.

Perceived fairness, voice, and satisfaction in organizations with voluntary membership. - 131 p.

Adviser: Michael E. Roloff.

Thesis (Ph.D.)--Northwestern University, 2006.

Research indicates that the degree to which employees participate in organizational decision making can impact their perceptions of fairness, satisfaction, and involvement with their organizations. However, virtually no research has focused on the extent to which voice in decision making has a similar impact on the satisfaction or perceptions of members of organizations with voluntary membership. This dissertation attempted to apply organizational constructs to not-for-profit organizations by examining the negative responses of church members to the absence of voice into decision-making; the expectation being that members of churches would experience reactions that are similar to the responses of subordinates in for-profit settings.

ISBN: 9780542820922Subjects--Topical Terms:

1018023
Sociology, Organizational.

Perceived fairness, voice, and satisfaction in organizations with voluntary membership.
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035 $a (UMI)AAI3230119
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100 1 $a Olison, Willona. $3 1267531
245 1 0 $a Perceived fairness, voice, and satisfaction in organizations with voluntary membership.
300 $a 131 p.
500 $a Adviser: Michael E. Roloff.
500 $a Source: Dissertation Abstracts International, Volume: 67-08, Section: A, page: 2817.
502 $a Thesis (Ph.D.)--Northwestern University, 2006.
520 $a Research indicates that the degree to which employees participate in organizational decision making can impact their perceptions of fairness, satisfaction, and involvement with their organizations. However, virtually no research has focused on the extent to which voice in decision making has a similar impact on the satisfaction or perceptions of members of organizations with voluntary membership. This dissertation attempted to apply organizational constructs to not-for-profit organizations by examining the negative responses of church members to the absence of voice into decision-making; the expectation being that members of churches would experience reactions that are similar to the responses of subordinates in for-profit settings.
520 $a It was hypothesized that members with shorter membership in the church would be more likely to exit in response to dissatisfaction than those with longer memberships. It was also predicted that those who chose not to exit the church would express their dissatisfaction by scaling back their contributions to the church. In addition, those with voice were expected to be more satisfied than those without voice. Finally, it was hypothesized that those without voice would be less satisfied when the amount of financial contributions were higher than when they were low. The same effect was anticipated in regards to the amount of hours spent volunteering within the church. To test these assumptions, congregational members from an urban ministry were surveyed.
520 $a Consistent with the predictions, newer members were more likely to leave the church and terminate their membership in response to dissatisfaction than older members; with those who didn't exit choosing instead to express their dissatisfaction by scaling back their contributions to the church. Additionally, those who participated in neglect were also more willing to eventually terminate their membership. Also, voice into decision-making processes did predict higher satisfaction in church members. Finally, although members without voice within the church were less satisfied when the amount of their financial contributions was high, the same effect was not seen when it came to the amount of hours spent volunteering within the church. Future research directions are also discussed.
590 $a School code: 0163.
650 4 $a Sociology, Organizational. $3 1018023
650 4 $a Speech Communication. $3 1017408
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710 2 $a Northwestern University. $3 1018161
773 0 $t Dissertation Abstracts International $g 67-08A.
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791 $a Ph.D.
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