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Assessing facilitator effects on gro...

Wong, Zachary.

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Assessing facilitator effects on group decision support system meetings: Human versus automated.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Assessing facilitator effects on group decision support system meetings: Human versus automated./
Author:	Wong, Zachary.
Description:	177 p.
Notes:	Director: Milam W. Aiken.
Contained By:	Dissertation Abstracts International61-08A.
Subject:	Business Administration, Management. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=9984553
ISBN:	0599906693

Assessing facilitator effects on group decision support system meetings: Human versus automated.
Wong, Zachary.

Assessing facilitator effects on group decision support system meetings: Human versus automated. - 177 p.

Director: Milam W. Aiken.

Thesis (Ph.D.)--The University of Mississippi, 2000.

Although there have been numerous studies in how to best apply a group decision support system (GDSS) in meetings, studies pertaining to facilitation are sparse. This research addressed the facilitation dimension in GDSS meetings by measuring the impacts of three facilitation modes (expert human, novice human and automated) on group processes and meeting outcomes. The study utilized creativity tasks and participants' perceptions of process satisfaction, meeting effectiveness, group cohesiveness, and GDSS ease-of-use were measured using a self-reported measurement instrument that was tested. Meeting outcomes were assessed by the non-redundancy and quality of ideas produced. The results indicated that an automated facilitator was as good as an expert human facilitator, whereas a novice human facilitator was the least desirable in GDSS meetings. This paper began with an extensive literature review of group facilitation, followed by the theoretical foundations and hypotheses, and ended with an agenda for future research using artificially-intelligent automated facilitator.

ISBN: 0599906693Subjects--Topical Terms:

626628
Business Administration, Management.

Assessing facilitator effects on group decision support system meetings: Human versus automated.
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100 1 $a Wong, Zachary. $3 940919
245 1 0 $a Assessing facilitator effects on group decision support system meetings: Human versus automated.
300 $a 177 p.
500 $a Director: Milam W. Aiken.
500 $a Source: Dissertation Abstracts International, Volume: 61-08, Section: A, page: 2965.
502 $a Thesis (Ph.D.)--The University of Mississippi, 2000.
520 $a Although there have been numerous studies in how to best apply a group decision support system (GDSS) in meetings, studies pertaining to facilitation are sparse. This research addressed the facilitation dimension in GDSS meetings by measuring the impacts of three facilitation modes (expert human, novice human and automated) on group processes and meeting outcomes. The study utilized creativity tasks and participants' perceptions of process satisfaction, meeting effectiveness, group cohesiveness, and GDSS ease-of-use were measured using a self-reported measurement instrument that was tested. Meeting outcomes were assessed by the non-redundancy and quality of ideas produced. The results indicated that an automated facilitator was as good as an expert human facilitator, whereas a novice human facilitator was the least desirable in GDSS meetings. This paper began with an extensive literature review of group facilitation, followed by the theoretical foundations and hypotheses, and ended with an agenda for future research using artificially-intelligent automated facilitator.
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710 2 0 $a The University of Mississippi. $3 1019522
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