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Modeling human performance in a tele...

Nagy, Gabriella.

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Modeling human performance in a telecommunications network.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Modeling human performance in a telecommunications network./
Author:	Nagy, Gabriella.
Description:	142 p.
Notes:	Adviser: Robert L. West.
Contained By:	Masters Abstracts International40-06.
Subject:	Engineering, System Science. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=MQ66840
ISBN:	0612668401

Modeling human performance in a telecommunications network.
Nagy, Gabriella.

Modeling human performance in a telecommunications network. - 142 p.

Adviser: Robert L. West.

Thesis (M.A.)--Carleton University (Canada), 2001.

The proportion of system downtime related to human error is on the rise in telecommunications networks. The need of the industry for examination of human performance led us to the development of Situated GOMS (SGOMS), a unique modeling system that captures not only the goal driven aspects of human behavior but also some of the event driven aspects. An SGOMS model of telecommunications installation work was developed by adding domain knowledge to the modeling system and tested on data collected after the model was completed. The model predicted behavior well and allowed for the integration of different task domains within the sociotechnical system. This modeling system could help researchers ask better questions and may simulate human behavior in complex domains more realistically than those methods that currently apply.

ISBN: 0612668401Subjects--Topical Terms:

1018128
Engineering, System Science.

Modeling human performance in a telecommunications network.
LDR:01671nam 2200277 a 45 001 932675
005 20110505
008 110505s2001 eng d
020 $a 0612668401
035 $a (UnM)AAIMQ66840
035 $a AAIMQ66840
040 $a UnM $c UnM
100 1 $a Nagy, Gabriella. $3 1256418
245 1 0 $a Modeling human performance in a telecommunications network.
300 $a 142 p.
500 $a Adviser: Robert L. West.
500 $a Source: Masters Abstracts International, Volume: 40-06, page: 1617.
502 $a Thesis (M.A.)--Carleton University (Canada), 2001.
520 $a The proportion of system downtime related to human error is on the rise in telecommunications networks. The need of the industry for examination of human performance led us to the development of Situated GOMS (SGOMS), a unique modeling system that captures not only the goal driven aspects of human behavior but also some of the event driven aspects. An SGOMS model of telecommunications installation work was developed by adding domain knowledge to the modeling system and tested on data collected after the model was completed. The model predicted behavior well and allowed for the integration of different task domains within the sociotechnical system. This modeling system could help researchers ask better questions and may simulate human behavior in complex domains more realistically than those methods that currently apply.
590 $a School code: 0040.
650 4 $a Engineering, System Science. $3 1018128
650 4 $a Psychology, Behavioral. $3 1017677
690 $a 0384
690 $a 0790
710 2 0 $a Carleton University (Canada). $3 1018407
773 0 $t Masters Abstracts International $g 40-06.
790 $a 0040
790 1 0 $a West, Robert L., $e advisor
791 $a M.A.
792 $a 2001
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=MQ66840