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Employee communications: Exploring ...

Wolfington, Hitomi Lei.

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Employee communications: Exploring the perspective of employees who use English as a second language (ESL).

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Employee communications: Exploring the perspective of employees who use English as a second language (ESL)./
Author:	Wolfington, Hitomi Lei.
Description:	104 p.
Notes:	Chair: Andi Stein.
Contained By:	Masters Abstracts International40-06.
Subject:	Sociology, Industrial and Labor Relations. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1409477
ISBN:	0493681353

Employee communications: Exploring the perspective of employees who use English as a second language (ESL).
Wolfington, Hitomi Lei.

Employee communications: Exploring the perspective of employees who use English as a second language (ESL). - 104 p.

Chair: Andi Stein.

Thesis (M.A.)--California State University, Fullerton, 2002.

ESL speakers have different experiences and difficulties in other areas because of their language and cultural background. This study looked at how these differences affect ESL employees' experiences with corporate communications. Schema theory formed the theoretical basis for this study. Data were collected through face-to-face interviews with ten ESL employees from California companies.

ISBN: 0493681353Subjects--Topical Terms:

1017858
Sociology, Industrial and Labor Relations.

Employee communications: Exploring the perspective of employees who use English as a second language (ESL).
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020 $a 0493681353
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100 1 $a Wolfington, Hitomi Lei. $3 1251839
245 1 0 $a Employee communications: Exploring the perspective of employees who use English as a second language (ESL).
300 $a 104 p.
500 $a Chair: Andi Stein.
500 $a Source: Masters Abstracts International, Volume: 40-06, page: 1337.
502 $a Thesis (M.A.)--California State University, Fullerton, 2002.
520 $a ESL speakers have different experiences and difficulties in other areas because of their language and cultural background. This study looked at how these differences affect ESL employees' experiences with corporate communications. Schema theory formed the theoretical basis for this study. Data were collected through face-to-face interviews with ten ESL employees from California companies.
520 $a Findings showed that language and culture affected the way ESL employees participated in and responded to corporate communications as well as their understanding of some communication messages. ESL employees have difficulty understanding colloquial language. Even though words were understood, the context in which they were placed created confusion. Employees with different cultural backgrounds have different experiences with some aspects of corporate communications because their individual experiences have resulted in the development of different schemas. Schema theory applied to corporate communications could prove useful in helping organizations understand how their audiences understand and interact with corporate communications.
590 $a School code: 6060.
650 4 $a Sociology, Industrial and Labor Relations. $3 1017858
650 4 $a Speech Communication. $3 1017408
690 $a 0459
690 $a 0629
710 2 0 $a California State University, Fullerton. $3 1017845
773 0 $t Masters Abstracts International $g 40-06.
790 $a 6060
790 1 0 $a Stein, Andi, $e advisor
791 $a M.A.
792 $a 2002
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1409477