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The effects of two instructional del...

Moore, Maria Hruby.

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The effects of two instructional delivery processes of a distance training system on trainee satisfaction, job performance and retention.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The effects of two instructional delivery processes of a distance training system on trainee satisfaction, job performance and retention./
Author:	Moore, Maria Hruby.
Description:	188 p.
Notes:	Adviser: Ronald L. Jacobs.
Contained By:	Dissertation Abstracts International60-05A.
Subject:	Education, Adult and Continuing. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=9931653
ISBN:	0599318260

The effects of two instructional delivery processes of a distance training system on trainee satisfaction, job performance and retention.
Moore, Maria Hruby.

The effects of two instructional delivery processes of a distance training system on trainee satisfaction, job performance and retention. - 188 p.

Adviser: Ronald L. Jacobs.

Thesis (Ph.D.)--The Ohio State University, 1999.

This exploratory, descriptive field case study compares the effects of two distinct instructional delivery processes embedded within a distance-training system (DTS) on trainee satisfaction, job performance and retention outcomes. The two instructional delivery processes vary on instructional design considerations including method, distance delivery technologies (media), and instructional techniques. Trainees' cognitive style and other learner characteristics were measured to determine differences between the two intact groups. In addition to the instructional delivery processes and trainees' attributes, other parts of the DTS include the trainer, manager involvement, and work environment.

ISBN: 0599318260Subjects--Topical Terms:

626632
Education, Adult and Continuing.

The effects of two instructional delivery processes of a distance training system on trainee satisfaction, job performance and retention.
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005 20110422
008 110422s1999 eng d
020 $a 0599318260
035 $a (UnM)AAI9931653
035 $a AAI9931653
040 $a UnM $c UnM
100 1 $a Moore, Maria Hruby. $3 1250540
245 1 0 $a The effects of two instructional delivery processes of a distance training system on trainee satisfaction, job performance and retention.
300 $a 188 p.
500 $a Adviser: Ronald L. Jacobs.
500 $a Source: Dissertation Abstracts International, Volume: 60-05, Section: A, page: 1421.
502 $a Thesis (Ph.D.)--The Ohio State University, 1999.
520 $a This exploratory, descriptive field case study compares the effects of two distinct instructional delivery processes embedded within a distance-training system (DTS) on trainee satisfaction, job performance and retention outcomes. The two instructional delivery processes vary on instructional design considerations including method, distance delivery technologies (media), and instructional techniques. Trainees' cognitive style and other learner characteristics were measured to determine differences between the two intact groups. In addition to the instructional delivery processes and trainees' attributes, other parts of the DTS include the trainer, manager involvement, and work environment.
520 $a This study was conducted within an organizational setting that utilized a systems approach to training design. The theory of transactional distance (Moore, 1972; 1973; 1983) was applied to analyze the transformation of the initial instructional delivery process of the sales training program to a second instructional delivery process. The original sales training program's course structure and instructional techniques for dialog were changed when videoconferencing technology was introduced into the DTS. A second training delivery process resulted. Analysis of the findings suggest that there was no statistically significant difference in the dependent variables of trainee satisfaction, placements, or dollar billings when the two groups were compared based on participation in the two levels of the distance training delivery processes (DTDP). However, practical differences at the organizational level in the two groups were noted. Those trained by DTDP 1 (the self-instructional method with print, videotapes, and manger as trainer delivery approach) had a higher retention rate. However, those trained by DTDP 2 (the group method with print, videotapes, and corporate instructor via videoconferencing) had a higher average number of placements resulting in higher billing production. Multiple regression analysis indicates the independent variables describing the DTS (delivery process, trainer, work experience, sales experience, industry experience, years of education, GEFT score, sex, hours of interaction, manager involvement and work context) were able to explain approximately 20% of the variance in both trainee satisfaction and number of placements. Partial regression coefficients suggest that work experience and manager involvement were statistically significant in explaining trainee satisfaction. Partial regression coefficients suggest that sales experience, manager involvement, and work environment were also statistically significant in explaining the number of job placements.
520 $a This study helps further the understanding of the influence a distance training system may have on trainee satisfaction, job behavior, and retention. This information is important to researchers and practitioners in the human resource development (HRD) field.
590 $a School code: 0168.
650 4 $a Education, Adult and Continuing. $3 626632
650 4 $a Education, Business. $3 1017515
650 4 $a Education, Curriculum and Instruction. $3 576301
650 4 $a Education, Technology. $3 1017498
690 $a 0516
690 $a 0688
690 $a 0710
690 $a 0727
710 2 0 $a The Ohio State University. $3 718944
773 0 $t Dissertation Abstracts International $g 60-05A.
790 $a 0168
790 1 0 $a Jacobs, Ronald L., $e advisor
791 $a Ph.D.
792 $a 1999
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=9931653