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Trust as the key to loyalty in busin...

Ebert, Tara.

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Trust as the key to loyalty in business-to-consumer exchanges = trust building measures in the banking industry /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Trust as the key to loyalty in business-to-consumer exchanges/ by Tara Ebert.
Reminder of title:	trust building measures in the banking industry /
Author:	Ebert, Tara.
Published:	Wiesbaden :Gabler Verlag / Springer Fachmedien Wiesbaden GmbH, Wiesbaden, : 2009.,
Description:	xviii, 198 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
Subject:	Customer relations - Management. -
Online resource:	http://dx.doi.org/10.1007/978-3-8349-8307-7
ISBN:	9783834916228 (paper)

Trust as the key to loyalty in business-to-consumer exchanges = trust building measures in the banking industry /
Ebert, Tara.

Trust as the key to loyalty in business-to-consumer exchangestrust building measures in the banking industry /[electronic resource] :by Tara Ebert. - Wiesbaden :Gabler Verlag / Springer Fachmedien Wiesbaden GmbH, Wiesbaden,2009. - xviii, 198 p. :ill., digital ;24 cm.

ISBN: 9783834916228 (paper)Subjects--Topical Terms:

582814
Customer relations
--Management.Index Terms--Occupation:

Banks and banking.

LC Class. No.: HF5415.5 / .E24 2009

Dewey Class. No.: 332.1

Trust as the key to loyalty in business-to-consumer exchanges = trust building measures in the banking industry /
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007 cr nn 008maaau
008 110408s2009 gw s j eng d
020 $a 9783834916228 (paper)
020 $a 9783834983077 (electronic bk.)
035 $a 978-3-8349-1622-8
050 0 4 $a HF5415.5 $b .E24 2009
082 0 4 $a 332.1 $2 22
100 1 $a Ebert, Tara. $3 1243872
245 1 0 $a Trust as the key to loyalty in business-to-consumer exchanges $h [electronic resource] : $b trust building measures in the banking industry / $c by Tara Ebert.
260 $a Wiesbaden : $b Gabler Verlag / Springer Fachmedien Wiesbaden GmbH, Wiesbaden, $c 2009.
300 $a xviii, 198 p. : $b ill., digital ; $c 24 cm.
650 0 $a Customer relations $x Management. $3 582814
650 0 $a Trust. $3 536251
650 1 4 $a Economics/Management Science. $3 890844
650 2 4 $a Finance /Banking. $3 895532
656 0 $a Banks and banking.
710 2 $a SpringerLink (Online service) $3 836513
773 0 $t Springer eBooks
856 4 0 $u http://dx.doi.org/10.1007/978-3-8349-8307-7
950 $a Business and Economics (Springer-11643)