| Record Type: |
Language materials, printed
: Monograph/item
|
| Title/Author: |
Southwest Airlines/ Chris Lauer. |
| Author: |
Lauer, Chris, |
| Published: |
Santa Barbara, Calif. :Greenwood, : c2010., |
| Description: |
ix, 190 p. :col. ill. ;25 cm. |
| [NT 15003449]: |
An introduction to Southwest Airlines -- The history of Southwest Airlines: founders and leaders -- Southwest's unique corporate culture -- A role model for other organizations -- Satisfied passengers and frequent fliers -- Love, freedom, and Southwest's corporate practices -- Southwest's people and planes -- Hiring and training: Southwest's university for people -- Customer service, blogging, and security at Southwest -- Leadership at Southwest. |
| Subject: |
Airlines - Management. - United States - |
| Online resource: |
http://ebooks.abc-clio.com/?isbn=9780313378645An electronic book in the ABC-CLIO eBooks Online database, accessible through the World Wide Web; click for information. |
| ISBN: |
0313378630 (alk. paper) |