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Quality service : = what every hospi...

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Martin, William B.

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Quality service : = what every hospitality manager needs to know /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Quality service :/ William B. Martin.
Reminder of title:	what every hospitality manager needs to know /
Author:	Martin, William B.
Published:	Upper Saddle River, N.J. :Prentice Hall, : c2002.,
Description:	xvii, 202 p. :ill. ;24 cm.
Subject:	Hospitality industry. -
ISBN:	0130930180 (pbk.) :

Quality service : = what every hospitality manager needs to know /
Martin, William B.

Quality service :what every hospitality manager needs to know /William B. Martin. - Upper Saddle River, N.J. :Prentice Hall,c2002. - xvii, 202 p. :ill. ;24 cm.

Includes bibliographical references (p. 197-198) and index.

ISBN: 0130930180 (pbk.) :US61.60

LCCN: 2001034012Subjects--Topical Terms:

614959
Hospitality industry.

LC Class. No.: TX911 / .M373 2002

Dewey Class. No.: 647.95/068

Quality service : = what every hospitality manager needs to know /
LDR:00649pam 2200193 a 4500 001 897151
005 20101124161227.0
008 010502s2002 njua b 001 0 eng
010 $a 2001034012
020 $a 0130930180 (pbk.) : $c US61.60
035 $a tr99w08081
040 $a DLC $c DLC $d DLC
042 $a pcc
050 0 0 $a TX911 $b .M373 2002
082 0 0 $a 647.95/068 $2 21
090 $a TX/911/.M373/2002//////W0137852
100 1 $a Martin, William B. $3 825455
245 1 0 $a Quality service : $b what every hospitality manager needs to know / $c William B. Martin.
260 $a Upper Saddle River, N.J. : $c c2002. $b Prentice Hall,
300 $a xvii, 202 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references (p. 197-198) and index.
650 0 $a Hospitality industry. $3 614959

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W0137852

六樓西文書區HC-Z(6F Western Language Books)

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TX911 M373 2002

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