Operational risk and resilience
Frost, Chris.

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  • Operational risk and resilience
  • Record Type: Language materials, printed : Monograph/item
    Title/Author: Operational risk and resilience/ Chris Frost ... [et al.].
    other author: Frost, Chris.
    Published: Oxford ;Butterworth-Heinemann, : 2000.,
    Description: ix, 306 p. ;24 cm.
    [NT 15003449]: Preface; Acknowledgements; Risk management overview - Introduction to risk management; Rethinking risk; Operational risk and business change; The benefits of ORM; Living in a goldfish bowl: reputation and operational risk; Operational integrity - Building a supporting risk management architecture; Establishing policy and organisation; Designing and implementing operational controls; Creating an insurance strategy; Operational delivery - Capacity management; Human resource management; Supplier management; Service management; Sourcing management; Project risk management; Crisis management; OR issues for the 21st century - Financial institutions at the leading edge; Changes in e-business world; Risk and restructuring; Shared service centres; Joint ventures; Mergers and acquisitions; Corporate governance pressures.
    Subject: Operational risk. -
    Online resource: http://www.sciencedirect.com/science/book/9780750643955An electronic book accessible through the World Wide Web; click for information
    Online resource: http://www.loc.gov/catdir/description/els031/00034295.html
    ISBN: 0750643951
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