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CRM = redefining customer relationsh...

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Peel, Jeffrey.

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CRM = redefining customer relationship management /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	CRM/ Jeffrey Peel.
Reminder of title:	redefining customer relationship management /
Author:	Peel, Jeffrey.
Published:	Amsterdam ;Digital Press, : c2002.,
Description:	xvii, 217 p. :ill. ;24 cm.
Subject:	Customer relations - Management. -
Online resource:	http://site.ebrary.com/lib/ndhu/Doc?id=10188645An electronic book accessible through the World Wide Web; click to view

CRM = redefining customer relationship management /
Peel, Jeffrey.

CRMredefining customer relationship management /[electronic resource] :Jeffrey Peel. - Amsterdam ;Digital Press,c2002. - xvii, 217 p. :ill. ;24 cm.

Includes bibliographical references (p. 187-200) and index.

Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.

Available via World Wide Web.Subjects--Topical Terms:

582814
Customer relations
--Management.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .P43 2002eb

Dewey Class. No.: 658.8/12

CRM = redefining customer relationship management /
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007 cr cn|||||||||
008 100531s2002 ne a sb 001 0 eng
010 $z 2002067237
020 $z 155558263X (pbk. : alk. paper)
035 $a ebr10188645
040 $a CaPaEBR $c CaPaEBR
050 1 4 $a HF5415.5 $b .P43 2002eb
082 0 4 $a 658.8/12 $2 21
100 1 $a Peel, Jeffrey. $3 742947
245 1 0 $a CRM $h [electronic resource] : $b redefining customer relationship management / $c Jeffrey Peel.
260 $a Amsterdam ; $a Boston : $c c2002. $b Digital Press,
300 $a xvii, 217 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references (p. 187-200) and index.
533 $a Electronic reproduction. $b Palo Alto, Calif. : $c ebrary, $d 2009. $n Available via World Wide Web. $n Access may be limited to ebrary affiliated libraries.
650 0 $a Customer relations $x Management. $3 582814
655 7 $a Electronic books. $2 lcsh $3 542853
710 2 $a ebrary, Inc. $3 916932
856 4 0 $u http://site.ebrary.com/lib/ndhu/Doc?id=10188645 $z An electronic book accessible through the World Wide Web; click to view

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W9060980

東華大學

11.線上閱覽_V

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EB W9060980

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