東華大學圖書館 |

Language: English

Back

Switch To: Labeled | MARC Mode | ISBD

Managing customers for profit : = st...

Kumar, V., (1957-)

Amazon

博客來

Managing customers for profit : = strategies to increase profits and build loyalty /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Managing customers for profit :/ V. Kumar.
Reminder of title:	strategies to increase profits and build loyalty /
Author:	Kumar, V.,
Published:	Upper Saddle River, N.J. :Wharton School Pub., : c2008.,
Description:	xx, 296 p. :ill. ;24 cm.
Subject:	Customer relations - Management. -
Online resource:	http://www.loc.gov/catdir/toc/ecip0722/2007027915.html
ISBN:	0132352214 :

Managing customers for profit : = strategies to increase profits and build loyalty /
Kumar, V.,1957-

Managing customers for profit :strategies to increase profits and build loyalty /V. Kumar. - Upper Saddle River, N.J. :Wharton School Pub.,c2008. - xx, 296 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 0132352214 :US41.44

LCCN: 2007027915Subjects--Topical Terms:

582814
Customer relations
--Management.

LC Class. No.: HF5415.5 / .K863 2008

Dewey Class. No.: 658.8/12

Managing customers for profit : = strategies to increase profits and build loyalty /
LDR:00859cam 2200229 a 4500 001 819521
005 20091224112428.0
008 070705s2008 njua b 001 0 eng
010 $a 2007027915
020 $a 0132352214 : $c US41.44
020 $a 9780132352215
035 $a (OCoLC)ocn156891919
035 $a (OCoLC)156891919 $z (OCoLC)154806636
035 $a ib98w01171
040 $a DLC $c DLC $d BAKER $d BTCTA $d YDXCP $d C#P $d DLC
050 0 0 $a HF5415.5 $b .K863 2008
082 0 0 $a 658.8/12 $2 22
090 $a HF/5415.5/.K863/2008//////W0135526
100 1 $a Kumar, V., $d 1957- $3 970460
245 1 0 $a Managing customers for profit : $b strategies to increase profits and build loyalty / $c V. Kumar.
260 $a Upper Saddle River, N.J. : $c c2008. $b Wharton School Pub.,
300 $a xx, 296 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
650 0 $a Customer relations $x Management. $3 582814
650 0 $a Profit. $3 582632
856 4 1 $3 Table of contents only $u http://www.loc.gov/catdir/toc/ecip0722/2007027915.html