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Reaching the goal : = how managers i...

Ricketts, John A. (1952-)

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Reaching the goal : = how managers improve a services business using Goldratt's theory of constraints /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Reaching the goal :/ John Arthur Ricketts.
其他題名:	how managers improve a services business using Goldratt's theory of constraints /
作者:	Ricketts, John A.
出版者:	Upper Saddle River, NJ :IBM Press, : c2008.,
面頁冊數:	xxv, 369 p. :ill. ;24 cm.
標題:	Customer services - Management. -
電子資源:	http://www.loc.gov/catdir/toc/fy0802/2007025839.html
ISBN:	0132333120 :

Reaching the goal : = how managers improve a services business using Goldratt's theory of constraints /
Ricketts, John A.1952-

Reaching the goal :how managers improve a services business using Goldratt's theory of constraints /John Arthur Ricketts. - Upper Saddle River, NJ :IBM Press,c2008. - xxv, 369 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 0132333120 :US34.99

LCCN: 2007025839Subjects--Topical Terms:

694192
Customer services
--Management.

LC Class. No.: HF5415.5 / .R5944 2008

Dewey Class. No.: 658.8/12

Reaching the goal : = how managers improve a services business using Goldratt's theory of constraints /
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