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Customer obsession : = how to acquire, retain, and grow customers in the new age of relationship marketing /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Customer obsession :/ Abaete de Azevedo and Ricardo Pomeranz.
Reminder of title:	how to acquire, retain, and grow customers in the new age of relationship marketing /
Author:	Azevedo, Abaete de.
other author:	Pomeranz, Ricardo.
Published:	New York :McGraw-Hill, : c2008.,
Description:	xi, 226 p. :ill. ;24 cm.
Subject:	Consumers. -
ISBN:	0071497048 :

Customer obsession : = how to acquire, retain, and grow customers in the new age of relationship marketing /
Azevedo, Abaete de.

Customer obsession :how to acquire, retain, and grow customers in the new age of relationship marketing /Abaete de Azevedo and Ricardo Pomeranz. - New York :McGraw-Hill,c2008. - xi, 226 p. :ill. ;24 cm.

Includes bibliographical references (p. 217-220) and index.

ISBN: 0071497048 :US27.95

LCCN: 2008007086Subjects--Topical Terms:

562196
Consumers.

LC Class. No.: HC79.C6 / A94 2008

Dewey Class. No.: 658.8/12

Customer obsession : = how to acquire, retain, and grow customers in the new age of relationship marketing /
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008 090903s2008 nyua b 001 0 eng
010 $a 2008007086
020 $a 0071497048 : $c US27.95
020 $a 9780071497046
035 $a ib98w01042
040 $a DLC $c DLC
050 0 0 $a HC79.C6 $b A94 2008
082 0 0 $a 658.8/12 $2 22
090 $a HC/79/.C6/.A94/2008//////W0134180
100 1 $a Azevedo, Abaete de. $3 935469
245 1 0 $a Customer obsession : $b how to acquire, retain, and grow customers in the new age of relationship marketing / $c Abaete de Azevedo and Ricardo Pomeranz.
260 $a New York : $c c2008. $b McGraw-Hill,
300 $a xi, 226 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references (p. 217-220) and index.
650 0 $a Consumers. $3 562196
650 0 $a Marketing. $3 536353
650 0 $a Customer relations. $3 578582
700 1 $a Pomeranz, Ricardo. $3 935468