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Loyalty myths : = hyped strategies t...

Keiningham, Timothy L.

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Loyalty myths : = hyped strategies that will put you out of business-- and proven tactics that really work /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Loyalty myths :/ Timothy L. Keiningham [et al.].
其他題名:	hyped strategies that will put you out of business-- and proven tactics that really work /
其他作者:	Keiningham, Timothy L.
出版者:	Hoboken, N.J. :John Wiley & Sons, : c2006.,
面頁冊數:	xvii, 254 p. :ill. ;24 cm.
標題:	Customer loyalty. -
電子資源:	http://www.loc.gov/catdir/enhancements/fy0621/2005006850-t.htmlhttp://www.loc.gov/catdir/enhancements/fy0621/2005006850-t.html
電子資源:	http://www.loc.gov/catdir/enhancements/fy0621/2005006850-b.htmlhttp://www.loc.gov/catdir/enhancements/fy0621/2005006850-b.html
電子資源:	http://www.loc.gov/catdir/enhancements/fy0621/2005006850-d.htmlhttp://www.loc.gov/catdir/enhancements/fy0621/2005006850-d.html
ISBN:	0471743151 :

Loyalty myths : = hyped strategies that will put you out of business-- and proven tactics that really work /
Loyalty myths :hyped strategies that will put you out of business-- and proven tactics that really work /Timothy L. Keiningham [et al.]. - Hoboken, N.J. :John Wiley & Sons,c2006. - xvii, 254 p. :ill. ;24 cm.

Includes bibliographical references (p. 233-248) and index.

ISBN: 0471743151 :US24.95

LCCN: 2005006850Subjects--Topical Terms:

717777
Customer loyalty.

LC Class. No.: HF5415.525 / .L695 2006

Loyalty myths : = hyped strategies that will put you out of business-- and proven tactics that really work /
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300 $a xvii, 254 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references (p. 233-248) and index.
650 $a Customer loyalty. $3 717777
700 $a Keiningham, Timothy L. $3 692772
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