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The customer service connection
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Kantola Productions.
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The customer service connection
紀錄類型:
書目-投影資料、錄影資料、電影片 : Monograph/item
正題名/作者:
The customer service connection/ Toastmasters International and Kantola Productions.
出版者:
Mill Valley, CA :Kantola Productions, : c1994.,
面頁冊數:
1 videodisc (26 min.) :sd., col. ;4 3/4 in. +1 study guide (29 p. ; 22 cm.)
叢書名:
Toastmasters International quality-centered management series
標題:
Customer services. -
The customer service connection
The customer service connection
[videorecording] /Toastmasters International and Kantola Productions. - Mill Valley, CA :Kantola Productions,c1994. - 1 videodisc (26 min.) :sd., col. ;4 3/4 in. +1 study guide (29 p. ; 22 cm.) - Toastmasters International quality-centered management series.
Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers.
DVD.
Subjects--Topical Terms:
657636
Customer services.
LC Class. No.: HF5415.5 / .C865 1994
Dewey Class. No.: 658.8
The customer service connection
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二樓視聽區 (2F A/V Media Resources)
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附件
V0022337
二樓視聽區 (2F A/V Media Resources)
05.外借(視聽資料)_YA
DVD資料
DVD HF5415.5 C865 1994
一般使用(Normal)
在架
0
預約
W0062251
二樓視聽區 (2F A/V Media Resources)
05.外借(視聽資料)_YA
DVD資料
DVD HF5415.5 C865 1994 guide
一般使用(Normal)
在架
0
預約
2 筆 • 頁數 1 •
1
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