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Perfect phrases for customer service = hundreds of tools, techniques, and scripts for handling any situation /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Perfect phrases for customer service/ Robert Bacal.
Reminder of title:	hundreds of tools, techniques, and scripts for handling any situation /
remainder title:	101 customer service training scripts for handling any situation
Author:	Bacal, Robert.
Published:	New York :McGraw-Hill, : c2005.,
Description:	xv, 222 p. ;21 cm.
Subject:	Customer services - Terminology. -
Online resource:	https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=135398An electronic book accessible through the World Wide Web; click for information
ISBN:	0071465111 (electronic bk.)

Perfect phrases for customer service = hundreds of tools, techniques, and scripts for handling any situation /
Bacal, Robert.

Perfect phrases for customer servicehundreds of tools, techniques, and scripts for handling any situation /[electronic resource] : : Subtitle on ebook cover:101 customer service training scripts for handling any situationRobert Bacal. - New York :McGraw-Hill,c2005. - xv, 222 p. ;21 cm.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2005.

Available via World Wide Web.

ISBN: 0071465111 (electronic bk.)Subjects--Topical Terms:

879336
Customer services
--Terminology.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .B32 2005eb

Dewey Class. No.: 658.812

Perfect phrases for customer service = hundreds of tools, techniques, and scripts for handling any situation /
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003 OCoLC
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007 cr cnu---unuuu
008 250519s2005 nyu s 000 0 eng d
020 $a 0071465111 (electronic bk.)
035 $a ocm61116708
035 $a 757896
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050 1 4 $a HF5415.5 $b .B32 2005eb
082 0 4 $a 658.812 $2 22
100 $a Bacal, Robert. $3 819382
245 1 0 $a Perfect phrases for customer service $h [electronic resource] : $b hundreds of tools, techniques, and scripts for handling any situation / $c Robert Bacal.
246 1 $i Subtitle on ebook cover: $a 101 customer service training scripts for handling any situation
260 $a New York : $c c2005. $b McGraw-Hill,
300 $a xv, 222 p. ; $c 21 cm.
533 $a Electronic reproduction. $b Boulder, Colo. : $c NetLibrary, $d 2005. $n Available via World Wide Web. $n Access may be limited to NetLibrary affiliated libraries.
650 $a Customer services $v Terminology. $3 879336
650 $a Customer services. $3 657636
655 $a Electronic books. $2 lcsh $3 542853
710 $a NetLibrary, Inc. $3 542851
856 4 0 $3 Bibliographic record display $u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=135398 $z An electronic book accessible through the World Wide Web; click for information
994 $a 92 $b AMF