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Risks and rewards at Frontier Communications = improving customer service using client/server technology /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Risks and rewards at Frontier Communications/ Kieran Mathieson, Tim Toland.
Reminder of title:	improving customer service using client/server technology /
Author:	Mathieson, Kieran D.
other author:	Toland, Tim.
Published:	Hershey, PA :Idea Group Pub., : c1998.,
Description:	11 p. :ill.
Notes:	"#IT5561."
Subject:	Information resources management - Case studies. -
Online resource:	https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=73654An electronic book accessible through the World Wide Web; click for information
ISBN:	0585432449 (electronic bk.)

Risks and rewards at Frontier Communications = improving customer service using client/server technology /
Mathieson, Kieran D.

Risks and rewards at Frontier Communicationsimproving customer service using client/server technology /[electronic resource] :Kieran Mathieson, Tim Toland. - Hershey, PA :Idea Group Pub.,c1998. - 11 p. :ill.

"#IT5561."

Includes bibliographical references (p. 11).

Made available through NetLibrary; access may be limited to NetLibrary affiliated libraries.

Mode of access: World Wide Web.

ISBN: 0585432449 (electronic bk.)Subjects--Corporate Names:

870024
Frontier Communications (Firm)
--Information resources management--Case studies.Subjects--Topical Terms:

815363
Information resources management
--Case studies.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HE7631 / .M38 1998eb

Dewey Class. No.: 384/.041

Risks and rewards at Frontier Communications = improving customer service using client/server technology /
LDR:01147cmm a2200301 a 45 001 753472
003 OCoLC
005 20080128
006 m d
007 cr cn-
008 250516s1998 paua sb 000 0 eng d
020 $a 0585432449 (electronic bk.)
035 $a ocm51314839
035 $a 753472
040 $a N $c N $d OCLCQ
043 $a n-us---
049 $a AMFA
050 1 4 $a HE7631 $b .M38 1998eb
082 0 4 $a 384/.041 $2 21
100 $a Mathieson, Kieran D. $3 870023
245 1 0 $a Risks and rewards at Frontier Communications $h [electronic resource] : $b improving customer service using client/server technology / $c Kieran Mathieson, Tim Toland.
260 $a Hershey, PA : $c c1998. $b Idea Group Pub.,
300 $a 11 p. : $b ill.
500 $a "#IT5561."
500 $a Caption title.
504 $a Includes bibliographical references (p. 11).
506 $a Made available through NetLibrary; access may be limited to NetLibrary affiliated libraries.
538 $a Mode of access: World Wide Web.
610 $a Frontier Communications (Firm) $x Information resources management $v Case studies. $3 870024
650 $a Information resources management $v Case studies. $3 815363
650 $a Information technology $x Management $x Case studies. $3 717916
650 $a Telecommunication $z United States $x Computer networks $v Case studies. $3 870025
655 $a Electronic books. $2 lcsh $3 542853
700 $a Toland, Tim. $3 870022
710 $a NetLibrary, Inc. $3 542851
856 4 $3 Bibliographic record display $u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=73654 $z An electronic book accessible through the World Wide Web; click for information
994 $a 92 $b AMF