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Customer once, client forever = 12 tools for building lifetime business relationships /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Customer once, client forever/ Richard Buckingham ; foreword by Paul B. Brown.
Reminder of title:	12 tools for building lifetime business relationships /
Author:	Buckingham, Richard,
Published:	Washington, D.C. :Kiplinger Books, c2001. :
Description:	xxiii, 285 p. :ill. ;25 cm.
Subject:	Consumer satisfaction - United States. -
Online resource:	https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=74354An electronic book accessible through the World Wide Web; click for information
ISBN:	0938721194 (electronic bk.)

Customer once, client forever = 12 tools for building lifetime business relationships /
Buckingham, Richard,1963-

Customer once, client forever12 tools for building lifetime business relationships /[electronic resource] :Richard Buckingham ; foreword by Paul B. Brown. - 1st ed. - Washington, D.C. :Kiplinger Books, c2001. - xxiii, 285 p. :ill. ;25 cm.

Includes bibliographical references (p. 263-272) and index.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2002.

Available via World Wide Web.

ISBN: 0938721194 (electronic bk.)Subjects--Topical Terms:

779263
Consumer satisfaction
--United States.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .B799 2001eb

Dewey Class. No.: 658.8/12

Customer once, client forever = 12 tools for building lifetime business relationships /
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245 1 0 $a Customer once, client forever $h [electronic resource] : $b 12 tools for building lifetime business relationships / $c Richard Buckingham ; foreword by Paul B. Brown.
250 $a 1st ed.
260 $a Washington, D.C. : $b Kiplinger Books, c2001.
300 $a xxiii, 285 p. : $b ill. ; $c 25 cm.
504 $a Includes bibliographical references (p. 263-272) and index.
533 $a Electronic reproduction. $b Boulder, Colo. : $c NetLibrary, $d 2002. $n Available via World Wide Web. $n Access may be limited to NetLibrary affiliated libraries.
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