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Your client's story : = know your cl...

Anthony, Mitch.

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Your client's story : = know your clients and the rest will follow /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Your client's story :/ Scott West and Mitch Anthony.
Reminder of title:	know your clients and the rest will follow /
Author:	West, Scott,
other author:	Anthony, Mitch.
Published:	Chicago :Dearborn Trade Pub., : c2005.,
Description:	xi, 239 p. :ill. ;24 cm.
Notes:	Includes bibliographical references (p. 195-200) and index.
[NT 15003449]:	Introduction the end of the process as we know it -- The recovery of discovery -- The magnetic power of curiosity -- Six degrees of separation: how you can connect with anyone...anywhere -- Why we can't resist a great question: 11 reasons to stop telling and start asking -- Interested not interesting: find out what makes each client unique -- The question is the answer: moving from monologues to dialogues -- Merging the quantitative and the qualitative -- Part II Questions about life -- Where your client has been: mastering the historical inquiry -- The experience inquiry -- Where your client is: mastering the transitions inquiry -- How your client got there: mastering the principles inquiry -- Where your client wants to be: mastering the goals inquiry -- Part III Intelligent inquiries for building your business -- They mean business: dialogues with the small business owner -- The new retirement dialogue -- The paycheck for life dialogue -- The venture philanthropy dialogue -- The mature dialogue: the legacy dialogue.
Subject:	Customer relations. -
Online resource:	http://www.loc.gov/catdir/toc/ecip058/2005004959.htmlhttp://www.loc.gov/catdir/toc/ecip058/2005004959.html
Online resource:	http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.htmlhttp://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html
ISBN:	0793195705 (hbk.) :

Your client's story : = know your clients and the rest will follow /
West, Scott,1959-.

Your client's story :know your clients and the rest will follow /Scott West and Mitch Anthony. - Chicago :Dearborn Trade Pub.,c2005. - xi, 239 p. :ill. ;24 cm.

Includes bibliographical references (p. 195-200) and index.

Introduction the end of the process as we know it -- The recovery of discovery -- The magnetic power of curiosity -- Six degrees of separation: how you can connect with anyone...anywhere -- Why we can't resist a great question: 11 reasons to stop telling and start asking -- Interested not interesting: find out what makes each client unique -- The question is the answer: moving from monologues to dialogues -- Merging the quantitative and the qualitative -- Part II Questions about life -- Where your client has been: mastering the historical inquiry -- The experience inquiry -- Where your client is: mastering the transitions inquiry -- How your client got there: mastering the principles inquiry -- Where your client wants to be: mastering the goals inquiry -- Part III Intelligent inquiries for building your business -- They mean business: dialogues with the small business owner -- The new retirement dialogue -- The paycheck for life dialogue -- The venture philanthropy dialogue -- The mature dialogue: the legacy dialogue.

ISBN: 0793195705 (hbk.) :NT872

LCCN: 2005004959Subjects--Topical Terms:

578582
Customer relations.

LC Class. No.: HG179.5 / .W47 2005

Dewey Class. No.: 332.6/2

Your client's story : = know your clients and the rest will follow /
LDR:01926pam a2200205 a 45 001 741902
005 20080521
008 080501s2005 ilua b 001 0 eng
010 $a 2005004959
020 $a 0793195705 (hbk.) : $c NT872
035 $a 97MOET1623
040 2 $a DLC $c DLC $d DLC
050 0 0 $a HG179.5 $b .W47 2005
082 0 0 $a 332.6/2 $2 22
100 $a West, Scott, $d 1959-. $3 847690
245 1 0 $a Your client's story : $b know your clients and the rest will follow / $c Scott West and Mitch Anthony.
260 $a Chicago : $c c2005. $b Dearborn Trade Pub.,
300 $a xi, 239 p. : $b ill. ; $c 24 cm.
500 $a Includes bibliographical references (p. 195-200) and index.
505 0 $a Introduction the end of the process as we know it -- The recovery of discovery -- The magnetic power of curiosity -- Six degrees of separation: how you can connect with anyone...anywhere -- Why we can't resist a great question: 11 reasons to stop telling and start asking -- Interested not interesting: find out what makes each client unique -- The question is the answer: moving from monologues to dialogues -- Merging the quantitative and the qualitative -- Part II Questions about life -- Where your client has been: mastering the historical inquiry -- The experience inquiry -- Where your client is: mastering the transitions inquiry -- How your client got there: mastering the principles inquiry -- Where your client wants to be: mastering the goals inquiry -- Part III Intelligent inquiries for building your business -- They mean business: dialogues with the small business owner -- The new retirement dialogue -- The paycheck for life dialogue -- The venture philanthropy dialogue -- The mature dialogue: the legacy dialogue.
650 $a Customer relations. $3 578582
650 $a Financial planners. $3 668980
650 $a Interpersonal communication. $3 523686
650 $a Investment advisors. $3 770318
700 $a Anthony, Mitch. $3 794535
856 4 1 $3 Table of contents $u http://www.loc.gov/catdir/toc/ecip058/2005004959.html $z http://www.loc.gov/catdir/toc/ecip058/2005004959.html
856 4 2 $3 Publisher description $u http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html $z http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html