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Strategic customer planning = how to develop and implement a strategic account plan /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Strategic customer planning/ Alan Melkman and Ken Simmonds.
Reminder of title:	how to develop and implement a strategic account plan /
Author:	Melkman, Alan.
other author:	Simmonds, Kenneth.
Published:	London :Thorogood, : c2001.,
Description:	250 p.
Notes:	At head of title: A specially commissioned report.
Series:	Thorogood professional insights
Subject:	Customer services. -
Online resource:	https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=132027An electronic book accessible through the World Wide Web; click for information
ISBN:	1417596015 (electronic bk.)

Strategic customer planning = how to develop and implement a strategic account plan /
Melkman, Alan.

Strategic customer planninghow to develop and implement a strategic account plan /[electronic resource] :Alan Melkman and Ken Simmonds. - London :Thorogood,c2001. - 250 p. - Thorogood professional insights.

At head of title: A specially commissioned report.

Includes bibliographical references (p. 250).

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2005.

Available via World Wide Web.

ISBN: 1417596015 (electronic bk.)Subjects--Topical Terms:

657636
Customer services.
Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5438.8.K48 / M45 2001eb

Dewey Class. No.: 658.81

Strategic customer planning = how to develop and implement a strategic account plan /
LDR:01171cmm a2200277 a 45 001 740245
003 OCoLC
005 20080429
006 m d
007 cr cnu---unuuu
008 250519s2001 enk sb 000 0 eng d
020 $a 1417596015 (electronic bk.)
035 $a ocm60411011
035 $a 740245
040 $a N $c N $d OCL
049 $a AMFA
050 1 4 $a HF5438.8.K48 $b M45 2001eb
082 0 4 $a 658.81 $2 22
100 $a Melkman, Alan. $3 843871
245 1 0 $a Strategic customer planning $h [electronic resource] : $b how to develop and implement a strategic account plan / $c Alan Melkman and Ken Simmonds.
260 $a London : $c c2001. $b Thorogood,
300 $a 250 p.
440 0 $a Thorogood professional insights
500 $a At head of title: A specially commissioned report.
504 $a Includes bibliographical references (p. 250).
533 $a Electronic reproduction. $b Boulder, Colo. : $c NetLibrary, $d 2005. $n Available via World Wide Web. $n Access may be limited to NetLibrary affiliated libraries.
650 $a Customer services. $3 657636
650 $a Marketing $x Key accounts. $3 657834
650 $a Sales management. $3 624757
650 $a Selling $x Key accounts. $3 657835
655 $a Electronic books. $2 lcsh $3 542853
700 $a Simmonds, Kenneth. $3 686746
710 $a NetLibrary, Inc. $3 542851
856 4 0 $3 Bibliographic record display $u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=132027 $z An electronic book accessible through the World Wide Web; click for information
994 $a 92 $b AMF