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  • High tech, high touch = library customer service through technology /
  • Record Type: Electronic resources : Monograph/item
    Title/Author: High tech, high touch/ Lynn Jurewicz and Todd Cutler.
    Reminder of title: library customer service through technology /
    Author: Jurewicz, Lynn.
    other author: Cutler, Todd.
    Published: Chicago :American Library Association, : 2003.,
    Description: viii, 142 p. ;25 cm.
    [NT 15003449]: Libraries on the Internet : rationale and issues -- What libraries can learn from business -- An automatic e-mail notification system -- Dynamic Web-based event calendar with signup system -- An online meeting room reservation system -- Portals, gateways, and directories -- Local history : online obituaries, photographs, and local newspaper articles -- Online summer reading registration, tracking, and statistics -- Providing online access to users without a library card -- Stand-alone services : bookmarklets, proxy servers, and electronic reference -- Marketing web-based library services.
    Subject: Customer services - Technological innovations. -
    Online resource: https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=110047An electronic book accessible through the World Wide Web; click for information
    ISBN: 0838998526 (electronic bk.)
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