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Crisis management by apology : = cor...

Hearit, Keith Michael.

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Crisis management by apology : = corporate response to allegations of wrongdoing /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Crisis management by apology :/ Keith Michael Hearit.
其他題名:	corporate response to allegations of wrongdoing /
作者:	Hearit, Keith Michael.
出版者:	[Mahwah, N.J.] :Lawrence Erlbaum Associates, : c2006.,
面頁冊數:	ix, 250 p. ;23 cm.
叢書名:	LEA's communication series
內容註:	Introduction -- Apologia, social drama, and public ritual -- Legality and liability -- Apologetic ethics/ written with Sandra L. Borden -- Apologia and individuals : politicians, sports figures, and media celebrities -- Apologia and organizations : retail, manufacturing, and not-for-profits -- Institutional apologies : institutional, religious, and governmental -- Conclusions : corporate apologia, ideology, and ethical responses to criticism.
標題:	Apologizing. -
電子資源:	http://www.loc.gov/catdir/toc/fy055/2005040114.htmlhttp://www.loc.gov/catdir/toc/fy055/2005040114.html
電子資源:	http://www.loc.gov/catdir/enhancements/fy0634/2005040114-b.htmlhttp://www.loc.gov/catdir/enhancements/fy0634/2005040114-b.html
電子資源:	http://www.loc.gov/catdir/enhancements/fy0623/2005040114-d.htmlhttp://www.loc.gov/catdir/enhancements/fy0623/2005040114-d.html
ISBN:	0805837884

Crisis management by apology : = corporate response to allegations of wrongdoing /
Hearit, Keith Michael.

Crisis management by apology :corporate response to allegations of wrongdoing /Keith Michael Hearit. - [Mahwah, N.J.] :Lawrence Erlbaum Associates,c2006. - ix, 250 p. ;23 cm. - LEA's communication series.

Includes bibliographical references (p. 219-240) and indexes.

Introduction -- Apologia, social drama, and public ritual -- Legality and liability -- Apologetic ethics/ written with Sandra L. Borden -- Apologia and individuals : politicians, sports figures, and media celebrities -- Apologia and organizations : retail, manufacturing, and not-for-profits -- Institutional apologies : institutional, religious, and governmental -- Conclusions : corporate apologia, ideology, and ethical responses to criticism.

ISBN: 0805837884

LCCN: 2005040114Subjects--Topical Terms:

627887
Apologizing.

LC Class. No.: HD59.2 / .H43 2006

Dewey Class. No.: 659.2

Crisis management by apology : = corporate response to allegations of wrongdoing /
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