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Customer service : = career success ...
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Timm, Paul R.
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Customer service : = career success through customer loyalty /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Customer service :/ Paul R. Timm.
其他題名:
career success through customer loyalty /
作者:
Timm, Paul R.
出版者:
Upper Saddle River, N.J. :Pearson Education Ltd., : 2007.,
面頁冊數:
xviii, 281 p. :ill. ;26 cm.
標題:
Consumer satisfaction. -
電子資源:
http://www.loc.gov/catdir/toc/ecip0618/2006026024.htmlhttp://www.loc.gov/catdir/toc/ecip0618/2006026024.html
ISBN:
0132236583 (pbk.) :
Customer service : = career success through customer loyalty /
Timm, Paul R.
Customer service :
career success through customer loyalty /Paul R. Timm. - 4th ed. - Upper Saddle River, N.J. :Pearson Education Ltd.,2007. - xviii, 281 p. :ill. ;26 cm.
Includes bibliographical references and index.
ISBN: 0132236583 (pbk.) :US42.00
LCCN: 2006026024Subjects--Topical Terms:
578584
Consumer satisfaction.
LC Class. No.: HF5415.5 / .T513 2007
Dewey Class. No.: 658.8/12
Customer service : = career success through customer loyalty /
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