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Customer service over the phone
Record Type:
Electronic resources : Monograph/item
Title/Author:
Customer service over the phone/ by Stephen Coscia.
Author:
Coscia, Stephen.
Published:
New York, N.Y. :Telecom Library, : c1999.,
Description:
143 p. :ill. ;23 cm.
Notes:
Includes index.
Subject:
Conflict management. -
Online resource:
https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=51885An electronic book accessible through the World Wide Web; click for information
ISBN:
1929629265 (electronic bk.)
Customer service over the phone
Coscia, Stephen.
Customer service over the phone
[electronic resource] /by Stephen Coscia. - 5th ed. - New York, N.Y. :Telecom Library,c1999. - 143 p. :ill. ;23 cm.
Includes index.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2001.
Available via World Wide Web.
ISBN: 1929629265 (electronic bk.)Subjects--Topical Terms:
536040
Conflict management.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / .C68 1999eb
Dewey Class. No.: 658.15
Customer service over the phone
LDR
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726056
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OCoLC
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20070711
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Customer service over the phone
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[electronic resource] /
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by Stephen Coscia.
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5th ed.
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New York, N.Y. :
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c1999.
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Telecom Library,
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143 p. :
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ill. ;
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23 cm.
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Includes index.
533
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Electronic reproduction.
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Boulder, Colo. :
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NetLibrary,
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2001.
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Available via World Wide Web.
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Access may be limited to NetLibrary affiliated libraries.
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Conflict management.
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536040
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Customer services.
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Electronic books.
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NetLibrary, Inc.
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Bibliographic record display
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https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=51885
$z
An electronic book accessible through the World Wide Web; click for information
994
$a
92
$b
AMF
based on 0 review(s)
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W9013833
電子資源
11.線上閱覽_V
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1 records • Pages 1 •
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