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Customer relationship management : =...
~
Buttle, Francis.
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Customer relationship management : = concepts and tools /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Customer relationship management :/ Francis Buttle.
Reminder of title:
concepts and tools /
Author:
Buttle, Francis.
Published:
Amsterdam :Elsevier/Butterworth-Heinemann, : c2004.,
Description:
xviii, 359 p. :ill. (some col.), ports. ;25 cm.
Subject:
Customer relations - Management. -
ISBN:
075065502X (pbk.) :
Customer relationship management : = concepts and tools /
Buttle, Francis.
Customer relationship management :
concepts and tools /Francis Buttle. - 1st ed. - Amsterdam :Elsevier/Butterworth-Heinemann,c2004. - xviii, 359 p. :ill. (some col.), ports. ;25 cm.
Includes bibliographical references and index.
ISBN: 075065502X (pbk.) :US45.95Subjects--Topical Terms:
582814
Customer relations
--Management.
Customer relationship management : = concepts and tools /
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Buttle, Francis.
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Customer relationship management :
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concepts and tools /
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Francis Buttle.
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1st ed.
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Amsterdam :
$c
c2004.
$b
Elsevier/Butterworth-Heinemann,
300
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xviii, 359 p. :
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ill. (some col.), ports. ;
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25 cm.
504
$a
Includes bibliographical references and index.
650
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Customer relations
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Management.
$3
582814
based on 0 review(s)
Location:
ALL
六樓西文書區HC-Z(6F Western Language Books)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
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W0151744
六樓西文書區HC-Z(6F Western Language Books)
01.外借(書)_YB
一般圖書
HF5415.5 B988 2004
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1 records • Pages 1 •
1
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